As we've stayed at this hotel before, we were happy to go back. Staff were very friendly and efficient. We stayed for dinner and breakfast and was delicious. One down side, the water pressure in the shower was low. Overall though, a lovely stay.
Reviewer: Roger B | Mon 2nd Dec 2024 | 20 hours ago
We stayed with my mum. The hotel is old fashioned but in a good way . Great rooms , short walk from the sea , breakfast was the best I’ve ever had and the staff were brilliant, nothing too much trouble. We didn’t eat at night but I’m sure that was just as good .
Reviewer: Denise | Mon 25th Nov 2024 | 1 week ago
Hotel was very clean and the staff were most helpful. Will deffo stay here again in the future.
Reviewer: Chris R | Mon 25th Nov 2024 | 1 week ago
Really enjoyed our stay, breakfast was fab. would stay again.Only down side light over mirror in bathroom not very bright no good for shaving or putting on make-up. Room very warm even without the radiator on but a fan was provided
Reviewer: Darrell F | Tue 19th Nov 2024 | 1 week ago
Easy to book. Reception staff very welcoming. Nice n cosy seating areas near reception and the bar. Rooms are very clean. Comfy beds. Great facilities. Everything you could want in the room. Breakfast was lovely. Table service served whatever you wanted. Lovely tableware. All very clean. Staff very pleasant and professional. We had a nice night there. 15 mins walk down into the town so great location too. Thank you. Will definitely recommend you.
Reviewer: Tracey| Mon 18th Nov 2024 | 2 weeks ago
A lovely hotel with friendly staff and a spacious and clean,comfortable room.You couldn’t ask for more but then a terrific breakfast thrown in for good measure.A perfect overnight stay all round and we will definitely be back.Thankyou so much
Reviewer: Kevin | Mon 18th Nov 2024 | 2 weeks ago
I will be back - if it's a quality stay, with a friendly welcome and great breakfast this is the place for you.
Reviewer: Nigel I | Mon 18th Nov 2024 | 2 weeks ago
Great location and parking.Spacious and very clean rooms. Breakfast was very good and exceptional service.Definitely recommend and will visit againThank you
Reviewer: Louise T | Sun 17th Nov 2024 | 2 weeks ago
Stayed with a friend in a deluxe twin room. The room was lovely. Very clean and comfortable.Our room included an excellent breakfast, with plenty of choice.We also had a delicious evening mea. The table service is the best you'll find anywhere. Staff are friendly and efficient.I would recommend highly.
Reviewer: MELODY W | Thu 14th Nov 2024 | 2 weeks ago
We was very pleased with the service win the morning sliver service. The staff were very nice and well mannered we would stay again next year
Reviewer: Michael D | Wed 13th Nov 2024 | 2 weeks ago
Stayed for one night in November 2024, the hotel has an old fashioned look to it but it certainly doesn't look tired, everywhere looks spotless, our room was small but had everything we needed and was exceptionally clean. We had breakfast which is full waitress service and we had no complaints. Nice quiet location and was able to park on the car park. Would stay again.
Reviewer: Rachel H | Tue 12th Nov 2024 | 2 weeks ago
Brilliant, friendly staff, clean room, breakfast was superb, serving staff polite and helpful, 11 out of ten.This is on the return list , well priced and great value, all hotels should take a lesson from Saxonville.Many thanks
Reviewer: David C | Mon 11th Nov 2024 | 3 weeks ago
Thanks for a great stay.Really nice hotel lovely staff and a great breakfastWe will be back
Reviewer: Dave| Mon 11th Nov 2024 | 3 weeks ago
The hotel staff were all very pleasant and helpful.The hotel is just a short walk along West Cliff to the pavilion and other parts of the town.The single room I occupied was very clean and well decorated. The room was comfortably heated, there was no noise from other guests or from outside and I had a very restful night.In the morning the ample breakfast was cooked lovely and the waitress service was very good.I would recommend the Saxonville Hotel.
Reviewer: William| Mon 11th Nov 2024 | 3 weeks ago
Spotlessly clean, great staff, facilities very good. Amazing breakfast- shower was a real let down, room 25 absolutely no pressure, gave up and had a wash in the sink! Otherwise it would be 10/10
Reviewer: Ian B | Mon 11th Nov 2024 | 3 weeks ago
Really enjoyed stay great friendly staff and good breakfast will definitely stay again.
Reviewer: Shaun S | Mon 11th Nov 2024 | 3 weeks ago
The room was amazing & the food plus the people who work their
Reviewer: Martin| Fri 8th Nov 2024 | 3 weeks ago
We visit this traditional seaside hotel annually and we always enjoy staying there. The room was was beautifully clean and the beds very comfortable. The hotel is a short walk from the town and two minutes from the sea, The staff are helpful and very friendly and the breakfast delicious.I would recommend this hotel to anybody travelling to Whitby.
Reviewer: PETER J | Sun 3rd Nov 2024 | 4 weeks ago
We enjoyed our one-night stay. The room.was spacious and spotlessly clean with lots of little touches that were lovely, e.g. dressing gown and cotton buds! Breakfast was very good and the staff very friendly nd helpful. The only slight issue was that we came back from town thinking we would have a drink in the bar before bed but there was literally no one in the bar, including staff, very quiet! So we went to our room. A lovely stay though and we would return.
Response
Thank you for the kind review, Cath. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Cath| Sat 2nd Nov 2024 | 1 month ago
Very rarely say somewhere is faultless but this is such a well run hotel, everything is exceptionally clean and very high quality breakfast. Wouldn't hesitate to recommend.
Response
Thank you for the kind review, Vicky. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Vicky| Sat 2nd Nov 2024 | 1 month ago
Great seaside town hotel, a short walk from the beach and 15 mins walk from town.Exceedingly polite and helpful staff, room very clean with hot chocolate as well as tea and coffee.Food good.Bar is a bonus.
Response
Thank you for the kind review, Deborah. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Deborah G | Sat 2nd Nov 2024 | 1 month ago
The hotel is a bit old fashioned (not a problem for us) but spotlessly clean. Staff all friendly helpful and smiley.Service excellent and lovely cutlery crockery shows a quality approach to loking after guests. Evening meal option well worth it and breakfast good too. Lovely quality tomatoes and nice to have table service.Location good 15min walk to Whitby a bit harder on way back up.Parking great - car park opposite.Room was very large and spacy. We had upgraded to better room. Very very clean even bath no feel of previous use (a good sign of cleansing). All facilities were there hair dryer, fan, iron etc. Bed very comfy. Mirrors every where in right place. Some extras - water, biscuits, earbuds, toiletries all supplied. Will defo atay here again when next in Whitby.Only 1 negative...proper plugs by bed ours were round pin so had to plug tech across room etc.
Response
Thank you for the kind review, Garry. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Garry G | Fri 1st Nov 2024 | 1 month ago
Very comfortable and everything that was needed for a business traveller. Very friendly and helpful staff.
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: John H | Fri 1st Nov 2024 | 1 month ago
There were 4 of us staying at the Saxonville in 2 separate rooms,it is a lovely hotel,we found all the staff very friendly & couldn’t do enough for us,we were there for 4 nights & we ate in the restaurant every night,the food was excellent & lots of choice & also a lovely breakfast,the rooms were very comfortable & clean,
Response
Thank you for the kind review, Ruth. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ruth| Tue 29th Oct 2024 | 1 month ago
First time staying at Saxonville hotel and will definitely be back, the hotel is lovely and clean lovely room very comfortable and plenty of tea and coffee. Food in restaurant excellent breakfast very good and staff friendly and very knowledgeable.hotel is a 10 min walk into Whitby centre would definitely recommend to anyone
Response
Thank you for the kind review, Tony. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Tony G | Mon 28th Oct 2024 | 1 month ago
We have been returning customers for many years the staff are always very helpful and the food is lovely.We can't fault it.
Response
Thank you for the kind review, Ian. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Ian| Sat 26th Oct 2024 | 1 month ago
Good service and excellent staff breakfast and dinner very very good will be visiting again
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: T| Fri 25th Oct 2024 | 1 month ago
Lovely welcoming hotel.Staff friendly as always( we have visited before).Everywhere is beautifully clean.The breakfast and dinner is varied and excellently cooked and presented.Great location for walking into town and the beach.Can’t fault it!
Response
Thank you for the kind review, Jane. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and dinner with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Jane E | Fri 25th Oct 2024 | 1 month ago
First stay in this hotel and could highly recommend it to others.Accommodation is first class, food excellent and staff could not be more helpful.Hope to return again.
Response
Thank you for the kind review, Irene. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Irene R | Wed 23rd Oct 2024 | 1 month ago
The owners should be proud of the hotel. It is spotless nice decorated and comfortable. The staff are very friendly and helpful. Really lovely hotel we loved are stay .10 out of 10
Response
Thank you for the kind review, Sue. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Sue| Mon 21st Oct 2024 | 1 month ago
Excellent attentive staff. Fabulous choice of food at breakfast & evening meals. Great location.Only critique that there was an old round 3 pin plug socket next to bed which was unsuitable for connecting to my sleep apnea machine. Had to use a long lead to another plug socket. Overall a lovely stay in a fascinating area.
Response
Thank you for the kind review, Kenneth. Happy birthday from us to your wife and we are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kenneth D | Mon 21st Oct 2024 | 1 month ago
I came up on the Friday and spent two nights in this establishment , The Hotel was spotless, the bed was so comfortable . The food was first class especially the homemade steak pie, lastly the staff were very polite and are a credit to the Hotel.
Response
Thank you for the kind review, Terry. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Terry B | Mon 21st Oct 2024 | 1 month ago
Comfortable, clean room. Lovely toiletries and delicious waitress served breakfast
Response
Thank you for the kind review, Pauline. We are happy to hear you had a clean and comfortable stay with us as well enjoying your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Pauline | Fri 18th Oct 2024 | 1 month ago
Lovely and clean and a spacious room. The staff were very pleasant and helpful. Breakfast was great. Would certainly stay again.
Response
Thank you for the kind review, Angela. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Angela L | Sat 5th Oct 2024 | 1 month ago
Very good greeting, friendly staff and excellent breakfast.
Response
Thank you for the kind review, Martyn. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Martyn | Sat 5th Oct 2024 | 1 month ago
Yet again a fantastic holiday. We can always rely on a warm welcome, comfort, cleanliness and great food when we stay at Saxonville Hotel. Huge thanks to all the staff who make this hotel the lovely place it is.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay and enjoyed your holiday with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Mrs W | Sat 5th Oct 2024 | 1 month ago
Our fourth stay at The Saxonville, and as always a lovely stay.The rooms are very clean and comfortable.Breakfasts are excellent and the waitress service is also excellent.Very friendly and helpful staff.Would certainly recommend and it is the only place we will stay when visiting Whitby.Thank you for a pleasant long weekend stay.
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: John| Sat 5th Oct 2024 | 1 month ago
travelled to whitby for 3 days to check out area for another short break later, picked a great hotel in the Saxonville hotel, staff excellent,room ,service/food all excellent to location ideal for a walk into town will definitely return
Response
Thank you for the kind review, Ian. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: IAN| Wed 2nd Oct 2024 | 2 months ago
We have stayed in the Saxonville Hotel previously, so when we were planning a weekend break in Whitby it was the obvious choice, and it did not disappoint I think it had been refurbished since our last stay and it was certainly very clean and comfortable. We enjoyed the food and the staff were all very pleasant, helpful and welcoming. We also found the hotel's nearby car parking facilities useful.We really enjoyed our stay, which we hope to be repeating before too long.
Response
Thank you for the kind review, Richard. We are happy to hear you had a clean and comfortable stay and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Richard M | Tue 1st Oct 2024 | 2 months ago
We had a lovely stay with you, really loved breakfast and room was perfect thankyou.staff was very polite and lovely would stay with you again.
Response
Thank you for the kind review, Janet. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Janet H | Tue 1st Oct 2024 | 2 months ago
Excellent place to stay,staff are great ,breakfast was lovely ,it’s only a short walk into Whitby town ,we’ve stayed here a few times and would definitely recommend 🙌
Response
Thank you for the kind review, Sharon. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Sharon H | Mon 30th Sep 2024 | 2 months ago
This is the second time I have stayed at the saxonville hotel. And nothing has changed, the staff are still very helpful and friendly and still give a brilliant service. The room was very comfortable and the food was lovely, plenty of choice. And the location on the West cliff is nice because it is peaceful away from the town centre. Will definitely be visiting again 😃
Response
Thank you for the kind review, Diane. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Diane F | Mon 30th Sep 2024 | 2 months ago
Clean comfortable rooms in a great spot for sight seeing in Whitby. Staff were really helpful and friendly.The breakfast is excellent, tasty and filling, and we were well looked after. The evening meal in the restaurant is okay. The food is value for money but the restaurant and bar were very quiet, so I wouldn’t recommend if you’re looking for an atmosphere. There are much more fun places to eat and drink in town.
Response
Thank you for the kind review, Kristy. We are happy to hear you had a clean and comfortable stay with us and enjoy your meals and breakfast with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kirsty M | Mon 30th Sep 2024 | 2 months ago
A lovely hotel. Very clean, excellent friendly staff & wonderful food, an absolute joy. Thank you.
Response
Thank you for the kind review, Mike. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Mike B | Mon 30th Sep 2024 | 2 months ago
This was old fashioned hospitality at its best. Immaculately clean, friendly and efficient staff and waitress service. Two course breakfast and the food was lovely. Would highly recomment
Response
Thank you for the kind review, Kate. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards. Joe.
Reviewer: Kate R | Sun 29th Sep 2024 | 2 months ago
Great stay at the Saxonville Hotel.Lovely spacious bedroom spotlessly clean and the bathroom too. Waitress service for both the plentiful breakfast and 3 course evening meal, with a really good choice. The staff are all really pleasant and nothing too much trouble. Location near sea front is spot on and a 30 minute walk into Whitby. This was our second stay and we will probably go back in the nicer weather.September 2024
Response
Thank you for the kind review, Susan. We are happy to hear you enjoyed your meals and had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Susan | Fri 27th Sep 2024 | 2 months ago
We cannot fault this hotel. Have stayed before and enjoyed it then as well. The room is lovely and has everything you need.The staff are very friendly and accommodating especially in the dining room for breakfast, which was excellent.Will hopefully be back soon.
Response
Thank you for the kind review, Ian. We are happy to hear you had a friendly andcomfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Ian| Thu 26th Sep 2024 | 2 months ago
A very well-established hotel, which has been well maintained/decorated with good facilities. Food was excellent; we had an evening meal and breakfast. Staff were both efficient and friendly. We will definitely stay again, when next in Whitby
Response
Thank you for the kind review, John. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: John H | Mon 23rd Sep 2024 | 2 months ago
Very clean, very comfortable,excellent,relaxed.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: M F | Mon 23rd Sep 2024 | 2 months ago
I stayed bed and breakfast from Tuesday 17th to Friday 20th September and had a marvellous time. I was in a single room on the first floor, and was delighted by the cleanliness and decor. The food was really good and the staff were even better! I thoroughly recommend the Saxonville Hotel.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Mrs W | Sat 21st Sep 2024 | 2 months ago
Good location with parking, a huge plus in Whitby. Excellent staff. Rooms very comfortable and breakfast fabulous. Would stay again.
Response
Thank you for the kind review, Claire. We are happy to hear you enjoyed your breakfast and had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Claire H | Sat 21st Sep 2024 | 2 months ago
Our second time at The Saxonville and it didn’t disappoint. The staff were very friendly, the room clean and comfortable and the food was excellent. Would recommend booking an evening meal there, you won’t be disappointed.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Andrew G | Tue 17th Sep 2024 | 2 months ago
Lovely hotel. Staff was super friendly and helpful. Very clean and comfortable. Location was outstanding. Highly recommend!
Response
Thank you for the kind review, Jeannine. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jeannine R | Sun 15th Sep 2024 | 2 months ago
Traditional hotel, spacious and well maintained in all areas.Very pleasant and helpful staff, particularly in the dining room.Had breakfast and a couple of dinners, all were well cooked and generous portions.Bedroom was well equipped and comfortable, although shower water pressure quite weak ok for rinsing off after bath.All in all a very pleasant stay.Big bonus - private off road parking.
Response
Thank you for the kind review, Kevin. We are happy to hear you enjoyed your breakfast and meals and had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Kevin T | Fri 13th Sep 2024 | 2 months ago
Fabulous stay at the Saxonville Hotel. What's not to like ? Private parking, easiest check-in ever experienced, beautiful spacious bedroom which was spotlessly clean and the bathroom was sparkling white. Complimentary robe and slippers, Restaurant offered a 3 course meal for £30 which was lovely and well worth the money, breakfast was tasty and plentiful. Nothing was too much trouble for the smiling and pleasant staff. The location is spot on with the sea front only a 5 minute walk down the road. Couldn't fault a thing and we will definitely be back for another short break once the good weather returns !
Response
Thank you for the kind review, Hurst. We are happy to hear you had a clean and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Hurst | Thu 12th Sep 2024 | 2 months ago
This was our second visit to the Saxonville two years apart and, thankfully,nothing had changed. Still a lovely, comfortable, very clean hotel with friendly, very efficient staff. The food was excellent with a very varied choice. Theevening menu changes daily,which is not always the case in many hotels, so there was something different to choose from each evening.Beautifully presented, cooked and served.A note of caution to less mobile visitors, there isn't a lift and there are a lot of stairs to the top floor, so check when booking. Would not hesitate in recommending a stay year and wwe wouldn't consider anywhere else in Whitby.
Response
Thank you for the kind review, Lorraine. We are happy to hear you had a lovely and comfortable stay with us and enjoyed your breakfast and meals with us. We thank you for recommending us as we hope we can welcome you back. Best regards, Joe.
Reviewer: Lorraine| Wed 11th Sep 2024 | 2 months ago
Lovely traditional style guest house with excellent food and room
Response
Thank you for the kind review, Charlotte. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Charlotte P | Tue 10th Sep 2024 | 2 months ago
My friend and I shared a good sized twin room. Both room and en suite bathroom were clean, spacious and well equipped and we enjoyed a good night's sleep. There was no fan in the bathroom, which is unusual these days. The decor throughout was somewhat dated in style, though certainly not shabby. Breakfast was good although we would have preferred the more usual buffet for the cold items, rather than full waitress service.
Response
Thank you for the kind review, Clare. We are happy to hear you enjoyed your breakfast with us and had a clean, friendly and comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Clare T | Sun 8th Sep 2024 | 2 months ago
Fabulous traditional hotel.Waitress/ waiter service amazing-No buffet, no queuing just great service.Hotel immaculate, staff very friendly and helpfuland professional.Professional.
Response
Thank you for the kind review, Ken. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Ken| Thu 5th Sep 2024 | 2 months ago
On arrival the receptionist was very welcoming and friendly, checking in was a breeze. Our room was very spacious and clean. Lots of storageideal if you were staying for a week or more. The bed was very comfortable.The hotel lounge and bar was again spacious,you didn't feel like you were on top of other people. It was a great place to wind down a enjoy a game of cards. The seats were very comfortable and drinks were reasonably priced. Breakfast was delicious,I think the bacon was probably the best we have had.We will definitely be coming back.
Response
Thank you for the kind review, Sarah. We are happy to hear you had a friendly, clean and comfortable stay with us and enjoyed your breakfast with us. We are happy to hear you may be coming back as we love to welcome you back we hope to see you soon. Best regards, Joe.
Reviewer: Sarah| Mon 2nd Sep 2024 | 3 months ago
We arrived at the hotel and there was an excellent car park for the car.The hotel staff were very welcoming. We were going to eat out but when we saw the menu we couldn't resist and actually had meals at the hotel both nights.The breakfast was amazing and plenty of choice.The catering staff were also excellent and we even had our newspapers delivered to our breakfast table.The rooms were spacious and very clean.This was a great find and highly recommended.
Response
Thank you for the kind review, Christine. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Christine C | Mon 2nd Sep 2024 | 3 months ago
I wasn't sure what to expect as we hadn't stayed at the Saxonville Hotel but it lived up to the wonderful reviews we read online.From the friendly and efficient welcome at the desk to the excellent standard of our room we were impressed. I'm ashamed to say I tried to find something wrong and failed miserably. Our room, the lounge, restaurant were spotlessly clean and of a standard that I wouold expect but frequently don't get in a so called 4 or 5 star hotel.The breakfast was well cooked and well presented with excellent service and we were sad that we hadn't booked for the evening meal which other guests pronounced to be of a very high standard.We rounded off our first night with a very enjoyable round of drinks at the bar and relaxed in the comfortable ( and again ) spotlessly clean lounge area.We love Whitby and would definitely stay at the Saxonville Hotel in future . I have almost run out of superlatives but must say that I cannot praise this hotel enough.Just so sad that we were only staying for one night.
Response
Thank you for the kind review, June. We are happy to hear you had a wonderful, friendly and comfortable stay with us. We also happy to hear you didn't find anything wrong and you enjoyed your meals and breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: June L | Mon 2nd Sep 2024 | 3 months ago
Nice hotel, very very clean, staff are very pleasant , breakfast was really nice all waitress/waiter service. Bedroom was very well presented. Nice location and Free hotel car park is a bonus, would stay again.
Response
Thank you for the kind review, Nigel. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Nigel M | Sun 1st Sep 2024 | 3 months ago
Lovely hotel and very welcoming staff.We hope to stay again.
Response
Thank you for the kind review, Edward. We are happy to hear you had a comfortable stay with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Edward S | Sun 1st Sep 2024 | 3 months ago
A last minute impulse to stay in Whitby left little choice of accommodation availability. As it turned out we were very fortunate to settle on the Saxonville Hotel.This family run hotel is astounding.Tastefully decorated and furnished. very clean and well presented.Our room was well appointed, with a proper wardrobe and bedside cabinets big enough to store clothes.Very comfortable bed, we had no problem sleepingNice clean carpet under foot, makes a refreshing change from some of the 3/4 Star accommodation we've been to over the years.Very nice lounge and bar.The Food ... Fantastic breakfast with plenty of choice, only had dinner once in the restaurant which was very good.Waitress service for all meals, very old school.All the staff were very helpful and attentive.The adjacent car park was also a bonus, having had pervious experience of parking in Whitby!Good location only a few minutes walk to the Whale BonesThe only down side was the shower water pressure which was little more than a trickle.Overall an excellent stay we would definitely recommend and will probably be making a return visit.
Response
Hi, Alan. Thank you for the kind review. We like to thank you for recommending us as well you may join us again as we love to welcome you back. We are also happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast and dinner with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Alan S | Sun 1st Sep 2024 | 3 months ago
A lovely place to stay.Very nice staff.Very clean.And a great breakfast. With table service.Wish made it very special.My only problem was the shower nit straight forward.Ending up having a bath.Also I think the single bed .Needs a king size single.
Response
Thank you for the kind review, Carol. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Carol| Sun 1st Sep 2024 | 3 months ago
I have to say, having stayed in many different types of accommodation, including self catering to 5 star hotels, Saxonville is one of the best places to stay.The staff were impeccable, professional, courteous and friendly.There is a lot to say for staying in a hotel where the staff actually care about their job and want to ensure your stay is the best it can be.Beds were very comfortable, the rooms spotlessly clean, the only minor issues was the choice of coffee in our room, which was a let down and the water flow from the shower was more like a trickle, which is down to the water pressure.Meals were delicious, with ample choices from the set menu for dinner and breakfast choice was perfect no matter how big your appetite.The hotel had ample car parking 100 yards from the main entrance, where you were welcomed with clean and fresh decor, had a feeling you were in a special place. The bar was only small and choice of drinks were limited, but this is not a negative as what was on offer was acceptable.This hotel deserves to be your first choice and we will certainly make the hotel ours from here on
Response
Thank you for the kind review, Ron. We are happy to hear you had a friendly, clean and comfortable stay with us and enjoyed your breakfastand meals with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Ron H | Sat 31st Aug 2024 | 3 months ago
Staff very helpful, room spotless, breakfast was first class. Ideal location with parking. I would definitely stay here again
Response
Thank you for the kind review, Linda. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Linda G | Tue 27th Aug 2024 | 3 months ago
This was the second time we had stopped at the Saxonville and it was as good as we remembered. Everything is spotless and the rooms are well furnished and spacious. Breakfasts are excellent and the evening meal was lovely. Very well positioned on the cliffs about seven minutes from the main frontage. The staff are very friendly and efficient.
Response
Thank you for the kind review, Russell. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast and evening meal with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Russell H | Mon 26th Aug 2024 | 3 months ago
Good old fashioned Yorkshire hospitality, would highly recommend and return. This is a cosy, traditional guesthouse in a great location close to the north beach, the staff were excellent, room comfy and spotless and the breakfast very hearty, we didn’t need to eat lunch!
Response
Thank you for the kind review, Ruth. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope to see you again soon. Best regards, Joe.
Reviewer: Ruth | Mon 26th Aug 2024 | 3 months ago
I have been staying at the Saxonville for a number of years. The hotel is large enough to cater for most visitor requirements but also small enough to be very friendly.
Response
Welcome back and thank you for the kind review, John. We are happy to hear you had a friendly and comfortable stay with us. We hope to see you again soon. Sending our best regards, Joe.
Reviewer: John M | Sun 25th Aug 2024 | 3 months ago
Went in in the morning to ask if we could leave a bag as we were staying that night no problem at all. Went to check in and were given a room at top staff realised my husband had a walking stick and tried to get us another room but unfortunately she couldn't but even still it was a perfect stay. Fantastic hotel will definitely be back even had a little sewing kit in room which was needed lol. And the breakfast absolutely fantastic .
Response
Thank you for the kind review, Helen. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. Do apologise we could not get you a lower floor room and if you ever need help with your bags if you ask our reception we be more and happy to help you with your bags. We hope we can welcome you back. Best regards, Joe.
Reviewer: Helen R | Mon 19th Aug 2024 | 3 months ago
We stopped going to Whitby some years ago. We now go to the Saxonville Hotel, which happens to be in Whitby. That's how good we think it is.
Response
Thank you for the kind review, Vic. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Vic H | Mon 19th Aug 2024 | 3 months ago
A lovely single room, immaculate and cosy,, only downside… must have been close to kitchen extractors as could smell meals being prepared before I was really ready for mine !
Response
Thank you for the kind review, David. We are happy to hear you had a comfortable and cosy stay with us and enjoyed our meals. We hope we can welcome you back. Best regards, Joe.
Reviewer: David C | Mon 19th Aug 2024 | 3 months ago
Second time of staying at the Saxonville Hotel, and found it even better the second time around. Room was really clean and comfortable. Meals were excellent with a good selection to choose from and menu was changed daily.All staff were friendly and very helpful.Will be back again.
Response
Welcome back Tom and thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us. We are happy to hear you be back again and we are happy to welcome you back again. We will see you next time Tom. Best regards, Joe.
Reviewer: Tom M | Sun 18th Aug 2024 | 3 months ago
We decided to stay overnight completely on a whim, having originally intended to just spend the day in Whitby.We chose this hotel due to the price and where it located.What a lovely hotel!Very friendly, helpful staff, beautifully clean and comfortable.Lovely lounge/bar area and the breakfast was second to none. The one thing I would change ( and this is just a preference, not a complaint at all) is the breakfast is fully waitress service.I would prefer the ",guest house" style of self service for the first course of breakfast.Apart from that, spot on and would definitely use this hotel again
Response
Thank you for the kind review. We are happy to hear you had a lovely stay and a comfortable and friendly stay with us and as well enjoying your breakfast with us. We hope we are happy you would definitely come back as we would welcome you back. Best regards, Joe.
Reviewer: Mrs B | Wed 14th Aug 2024 | 3 months ago
Sent a couple of days at Saxonville Hotel, very happy, nice clean room and a very nice breakfast. Staff were pleasant , would recommend.
Response
Thank you for the kind review, Ian. We are happy to hear you had a pleasant and comfortable stay with us and enjoyed your breakfast with us. Thank you for recommending us as we hope we can welcome you back with us. Best regards, Joe.
Reviewer: Ian K | Tue 13th Aug 2024 | 3 months ago
Hotel was beautiful so clean our roomwas lovely.The food was so nice we had dinner and breakfast there and the food was both delicious . staff was so helpful and lovely thank you making our stayso special We will be returning.
Response
Thank you for the kind review, Nicola. We are happy to hear you had a comfortable stay with us and enjoyed your meals and breakfast with us. We love to hear you may be returning as we love to welcome you back. Best regards, Joe.
Reviewer: Nicola F | Mon 12th Aug 2024 | 3 months ago
Great staff amazing food wonderful
Response
Thank you for the kind review, Stephen. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Stephen D | Mon 12th Aug 2024 | 3 months ago
A very short stay this time at the saxonville but as always first class ..rooms spotlessly clean and breakfast is the best we have ever had and the lady who served us (don't know her name ) but she derves a mention because she is loverly xx
Response
Hello, Jeffery. Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jeffrey F | Sun 11th Aug 2024 | 3 months ago
Lovely welcoming stay. Fab service nice change for us. 👍
Response
Thank you for the kind review, Lou. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Lou W | Sun 11th Aug 2024 | 3 months ago
This family run hotel offers the highest of standards. While not the most modern of decor etc, everything was fresh and clean. The standard room was a good size with a smallish but well-equipped bathroom, the guest area included restaurant, bar and a nice lounge area where we availed ourselves of the board games.The staff were friendly and professional and the breakfast was superb. Highly recommended.
Response
Thank you for the kind review, Jane. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We like to thank you as well for recommending us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Jane E | Sat 10th Aug 2024 | 3 months ago
Spotlessly clean, beautiful bedroom with everything you could need, really friendly staff and delicious breakfast. The only downside was the weak shower pressure. The free car park was a bonus.
Response
Thank you for the kind review, Lynda. We are happy to hear you had a clean, friendly and comfortable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Lynda| Wed 7th Aug 2024 | 3 months ago
The staff were very kind friendly, and helpful. My room was lovely and Zi liked having a bath.
Response
Thank you for the kind review, Simon. We are happy to hear you had a comfortable stay with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Simon| Mon 5th Aug 2024 | 3 months ago
Clean tidy comfortable room. Helpful & friendly staff. Breakfast & evening meal nice choice on menus with excellent service. Good location for beach or Whitby centre. Free parking site at hotel. Reasonable prices for quality service.Would definitely stay here again if in Whitby.
Response
Thank you for the kind review, Steve. We are happy to hear you had a comfortable, helpful and clean stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Steve P | Fri 2nd Aug 2024 | 4 months ago
We found that this was an traditional style hotel offering traditional serviceswithin walking distance of the rest of Whitby.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Andrew H | Fri 2nd Aug 2024 | 4 months ago
We only stayed 1 night .. staff very friendly and helpful .. breakfast excellent and plenty of choices ..room comfortable clean .. would have preferred a a shower rather than shower over the bath as a older couple found it difficult to get in and out of .. was only for one night so .. still would defiantly come back again 🌞
Response
Thank you for the kind review, Catole. We are happy to hear you had a friendly and comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Catole | Thu 1st Aug 2024 | 4 months ago
Hospitable staff, clean, excellent breakfast. Wonderful comfortable experience at the hotel and near the seafront. Thank you.
Response
Thank you for the kind review, Zoe. We are happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Zoe S | Wed 31st Jul 2024 | 4 months ago
Pre Covid We had been to this hotel a number of times and found it to be realy nice. Unfortunately on this occasion we were on the top floor and found it hard to manage the stairs. When in the room we found the wifi didn't work and the tv was intermittent to the extent that I connected the tv to the hot spot on my phone.The service at diner and breakfast however was first class as we remembered.
Response
Thank you for your review, Graham.I am really sorry the guest WiFi went down during your stay. We did what we would that evening to no avail. The next day we rang our provider and it was restored.I hope this incident has not put you off to stay with us in the future. Next time please ring us Direct and we can ensure you get a low floor bedroom.Best regards, Richcard.
Reviewer: Graham K | Wed 31st Jul 2024 | 4 months ago
Thoroughly enjoyed our stay at the Saxonville, as always. Comfortable bedroom with everything that you need and spotlessly clean. Very pleasant, efficient restaurant staff, who are a credit to the hotel. We shall return.
Response
Thank you for the kind review, Susan. We are happy to hear you had a comfortable and clean stay with us and enjoyed your meals with us. We hope we can welcome you back. Best regards, Joe.
Reviewer: Susan W | Tue 30th Jul 2024 | 4 months ago
A very welcoming and comfy hotel.Clean to an exceptional standard.Extremely nice home cooked food served in the restaurant. A good choice of menu. Good access to the adjacent car park with plenty of space to park. The hotel is in a good location, literally a small walk to the top of the sea front. I would definitely stay there again.
Response
Thank you for the kind review, Sheila. We are happy to hear you had a comfortable stay with us and enjoyed your meals with us. We are happy to hear you may return as we love towelcome you back. Best regards, Joe.
Reviewer: Sheila L | Sun 28th Jul 2024 | 4 months ago
This is my third year on the trot staying at this hotel. Lovely quiet location and very pleasant staff. I stay in room 17 which was located at the rear of the hotel on the first floor. Nice little room with a comfortable bed and excellent facilities. All meals are table service. Breakfast is superb with all the usual breakfast options but the full English breakfast is outstanding with local supplied ingredients, very tasty indeed. Dinner is three courses with a changed menu everyday including a vegan option. The meals are freshly cooked and served by excellent pleasant staff. I have never been disappointed with the quality and selection of the meals. No doubt I will be back again next year.
Response
Thank you for your review, Ken. We are happy to hear you are comfortable stay and enjoyed your english breakfast with us . We love to hear you may be back next year as we love to welcome you again. Best regards, Joe.
Reviewer: Ken C | Sat 27th Jul 2024 | 4 months ago
Lovely accommodation, food and the room was spotlessly clean - as it was on our previous visit 2 years ago.
Response
Thank you for your review, Graham. We are happy to hear you are comfortable stay with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Graham C | Sat 27th Jul 2024 | 4 months ago
I've stayed many times, the hotel is ideally located on the West Cliff.The staff are lovely and kind. Hope to be back soon.
Response
Thank you for your review, Ruth. We are happy to hear you are comfortable stay with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Ruth P | Mon 22nd Jul 2024 | 4 months ago
Hotel an staff where very helpful an very niceevening meal was amazing an breakfast was amazing toall in all very helpful staff 👌
Response
Thank you for your review, Steven. We are happy to hear you are comfortable stay and enjoyed your breakfast with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Steven| Mon 22nd Jul 2024 | 4 months ago
We were comfortable in our room which was spacious andclean.There was alot of choice on the breakfast menu.Our evening meal on the last evening was delicious and the waiting on staff were professional and friendly.Room service was efficient.The shower in our room on the top floor had a very weak flow and patience was needed to use it,morning or evening.Apart from that, the hotel had a friendly old fashioned feel,which we liked.Tea,coffee and milk were replenished in our room each day and we were close to the seafront,less than 5 minutes walk.It was a good location and just a 20 minute walk to the town outskirts,well worth exploring.
Response
Hi, Jeremy. Thank you for your review. We are happy to hear you are comfortable, friendly and clean stay and enjoyed your breakfast and meals with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Jeremy L | Sun 21st Jul 2024 | 4 months ago
A lovely hotel. The room was spotless and the bed really comfy.The Breakfast was excellent and the staff so friendly and efficient. Nothing was too much trouble and you feel very well looked afterThe location of the hotel is perfect for the beach and town and the free car park an added bonus.I can highly recommend a visit, we will definitely be returning.
Response
Thank you for your review, Sarah. We are happy to hear you are comfortable stay and enjoyed your breakfast with us . We hope we can welcome you again. Best regards, Joe.
Reviewer: Sarah B | Sun 21st Jul 2024 | 4 months ago
The staff are very friendly & approachable,our room was of a good size, my partner loved the bath (there was a shower to) breakfast was very nice & the location of the hotel is perfect for exploring Whitby & surrounding areas, we will definitely stay again
Response
Thank you for the kind review, Julie. We happy to hear you had a friendly and comfortable stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Julie L | Fri 19th Jul 2024 | 4 months ago
We stayed 2 nights in the Saxonville Hotel and had a very pleasant experience. The staff were very friendly and welcoming, our room (No 7) was good value for money being clean quiet and comfortable with coffee / tea making & ensuite facilities. The dining menu changed daily with a comprehensive choice & very reasonably priced. If we’re in Whitby again this is where we’ll stay.
Response
Thank you for the kind review, Bruce. We happy to hear you had a welcoming, clean, friendly and comfortable stay with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Brcue D | Thu 18th Jul 2024 | 4 months ago
Friendly characterful staff, excellent traditional service, spotlessly clean, lovely food.
Response
Thank you for the kind review, Jeff. We happy to hear you had a comfortable stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Jeff | Wed 17th Jul 2024 | 4 months ago
Lovely stay, fantastic breakfast. Restaurant staff first class.
Response
Hi, Alan. Thank you for kind review. We hope we can welcome you again. Best regards, Joe.
Reviewer: Alan| Mon 15th Jul 2024 | 4 months ago
My overnight stay was perfect, just what I needed. Friendly staff, clean hotel, beautiful dining room and food. Would definitely recommend, will be returning.
Response
Thank you for the kind review, Helen. We are happy you had a comfortable and friendly stay and enjoyed your meals with us. we hope we can welcome you again. Best regards, Joe.
Reviewer: Helen M | Mon 15th Jul 2024 | 4 months ago
Another very enjoyable stay with you. Lovely clean room, delicious breakfast and delightful and attentive staff. Look forward to seeing you again in the near future.
Response
Thank you for the kind review, Andrew. We are happy to hear you had a comfortable and clean stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Andrew| Sat 13th Jul 2024 | 4 months ago
Probably wouldn't stay again as a little out of the way.Was a nice hotel, evening meal really lovely and filling!Staff really helpful and engaging.Bed was a little small and room had an odd smell but didn't spoil our stay.The weather did that!
Response
Hi, Helen. Thank you for the review. We are happy to hear you had a friendly, helpful and comfortable stay and enjoyed your breakfast and evening meals with us. We will take a look at your room and let the staff know. Thank you for the kind review, Best regards, Joe.
Reviewer: Helen F | Thu 11th Jul 2024 | 4 months ago
Just enjoyed yet another excellent stay at Saxonville Hotel.We love it here and return as often as we can as it's always maintained a high level of good service and cleanliness and food is also very good.Also very convenient to have it's own car park which is a win win for us!Only one minor niggle this time - the double room we stayed in (23) seemed to have a lack of electric sockets especially near or above the dressing table which was a minor inconvenience especially these days when we all have devices which need charging or want to plug in hair straightners/curlers for example so that is something that the management might want to look into as we could only find 2 sockets and one had the TV plugged into it and the other, the kettle!Other than that really can't fault this place and look forward to a return visit.
Response
Hi, Nicola welcome back. Thank you for the kind review. We happy to hear you had a lovely, clean and comfortable stay with us and as well enjoying your breakfast and meals with us. We hope to see you again as we hope to welcome you again. Best regards, Joe.
Reviewer: Nicola | Mon 8th Jul 2024 | 4 months ago
The deluxe room was spacious and the bed comfortable. Quite a few stairs and fire doors to negotiate which is typical of this type of hotel accommodation. The hotel was quiet and I assume far from full being mid week.Breakfast was a full service, though I think it would do no harm to let guests help themselves to fruit, cereals and similar.Staff were very friendly andhelpful at all times, always smiling.
Response
Thank you for the kind review, Malcome. We happy to hear you had a comfortable stay with us and as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Malcolm B | Sun 7th Jul 2024 | 4 months ago
A lovely place to stay. Lots of nice touches: silver teapots and milk jugs, real fresh flowers, chimes of a grandfather clock, excellent and friendly service from all the staff, the option of kippers for breakfast; it may only be classified as 3 star but it was better than that in many ways.
Response
Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Dr M | Sun 7th Jul 2024 | 4 months ago
This was our third stay and really enjoyed the food and friendly staff . Hope to come again
Response
Hi, Rachel. Thank you for the kind review. We happy to hear you had a friendly stay with us and as well enjoying yourmeals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Rachel B | Fri 5th Jul 2024 | 5 months ago
A lovely hotel.Everywhere was absolutely spotless.Bed was comfy.Room attended to daily with coffee/tea/buscuits topped up.Bed made.Bathroom wiped down and towels replace as required.Breakfast choices were plentiful and cooked beautifully. All the staff friendly and welcoming.Hotel in a nice spot in Westcliff area of Whitby with a 2 minute walk to the sea front and a 20 min walk into town.All in all an excellent place to stay.Would definately recommend to others and will be returning
Response
Hi, Yvonne. Thank you for the kind review. We happy to hear you had a welcoming stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: YVONNE H | Fri 5th Jul 2024 | 5 months ago
Ideally situated from the centre of Whitby lovely promade walk to the harbour.Hotel room very comfortable, clean with all facilites. Staff very friendly and helpful.Really lovely restaurant with excellent menu. Would recommend as the prices are also very reasonable.
Response
Hi, Sylvia. Thank you for the kind review. We happy to hear you had a clean and friendly stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Sylvia E | Fri 5th Jul 2024 | 5 months ago
Very clean hotel, everyone there was very helpful they couldn’t do enough to help us have a pleasant stay, food was very nice would highly recommend anyone to stay there, with just a 5min walk to the beach that was also good, parking at the hotel was also very good as the traffic warden was very keen so of Road parking around that area is a must.
Response
Hi, Nicole. Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Nicole S | Fri 5th Jul 2024 | 5 months ago
Stayed for two nights bed and breakfast a quick getaway.The staff were very efficient and friendly, room very clean and comfortable we were on the second not a problem except for the shower 😨. It was like having a shower using a watering can the pressure was terrible. I’m sure this can be addressed if you install a pump. The bathroom itself looked very new.Thank you a lovely stay would definitely recommend this hotel.
Response
Hi, Barbara. Thank you for the kind review. We happy to hear you had a lovely two nights stay with us and as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Barbara B | Fri 5th Jul 2024 | 5 months ago
Excellent stay Excellent food and service staff very friendly and helpful nothing to much trouble well recommended for a stay
Response
Thank you for the kind review. We happy to hear you had a Excellent stay with us and as well enjoying your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Mr| Tue 2nd Jul 2024 | 5 months ago
The room was very nice, the evening meals and breakfast were excellent. I would like to thank the staff for being so helpful and friendly. If I am ever visiting Whitby again I would definitely stay there again.
Response
Hi, Ivan. Thank you for the kind review. We happy to hear you had a lovely stay with us and as well enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Ivan D | Tue 2nd Jul 2024 | 5 months ago
Lovely Hotel with comfortable fully equipped room. Pleasant and friendly staff and very helpful.Nice breakfast and excellent choice on the evening menu
Response
Thank you for the kind review, Carol. We are happy to hear you had a comfortable stay with us as well enjoying your breakfast and meal with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Carol| Mon 1st Jul 2024 | 5 months ago
We stayed here for one night and were very happy with our stay. There is a convenient car park diagonally opposite the hotel entrance which was very useful. The hotel was spotlessly clean and cared for. Our room was a generous size and well equipped for our needs. The location suited us as it was in a peaceful spot, very close to the sea and only a relatively short walk from the town centre. There was also a pharmacy and convenience store about 5 minutes walk away. Breakfast was all waitress service and offered a good choice to cater for most tastes. The waiting staff were excellent. We also had a lovely evening meal here with the same 2 waitresses catering for our every need. It had a slightly old-fashioned vibe...but in a positive way.I am an extremely light sleeper and needed my ear plugs as the sound proofing isn't great, but overall it was pretty quiet so probably not an issue for most people.
Response
Hello, Jan. Thank you for the kind review. We are happy to hear you had a clean, friendly and comfortable stay and enjoying your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Jan | Sun 30th Jun 2024 | 5 months ago
Great hotel, nice village, great quality in the restaurant for a fair price.Staff is superb.
Response
Thank you for the kind review, Gunter. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gunter V | Sun 30th Jun 2024 | 5 months ago
It's a traditional family run hotel where personal service in the restaurant is excellent, all the staff are very friendly, in my opinion it's like going back in time when guests were very much valued.
Response
Hi, James. Thank you for the kind review. We are happy you enjoyed your stay with us and had a comfortable stay. We hope we can welcome you again. Best regards, Joe.
Reviewer: James| Fri 28th Jun 2024 | 5 months ago
Having stayed before, we knew what to expect!Absolutely delicious food (even the sage and onion stuffing was home made)Spotlessly clean room, really comfy bed, lovely staff - nothing is too much trouble.If you're staying in Whitby - stay at the Saxonville!
Response
Thank you for the kind review, Maree. We are happy you had a clean, friendly and comfortable stay and enjoyed your meals with u. we hope we can welcome you again. Best regards, Joe.
Reviewer: Maree C | Tue 25th Jun 2024 | 5 months ago
Only stayed one night, will definitely be back. Lovely hotel, good location, exceptionally clean, very friendly staff. What more is there to say …. 5 ⭐️⭐️⭐️⭐️⭐️
Response
Thank you for the kind review. We are happy to hear you had a friendly and comfortable stay and we hope we can welcome you again. Best regards, Joe.
Reviewer: R S | Mon 24th Jun 2024 | 5 months ago
Good location, private parking, decent accommodation, waitress service with a good breakfast choice menu with gluten free options, WiFi, room facities good and nice chatty staff. What more can you want.
Response
Thank you for the kind review, John. We are happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: John | Sun 23rd Jun 2024 | 5 months ago
It would probably be unfair to single out any best thing; comfy bed, nice food, good location, attentive staff ... I am genuinely sorry that I was not staying for much longer.
Response
Thank you for the kind review, Andrew. We are happy to hear your you had a comfortable stay with us. We hope to welcome you back again! Best regards, Joe.
Reviewer: Andrew R | Sat 22nd Jun 2024 | 5 months ago
We spent 4 nights at this hotel. The room was spotlessly clean and very comfortable. Food was delicious - excellent menu for evening meals. All staff were very friendly and helpful,particularly restaurant staff. Goodlocation for exploring this beautifularea.
Response
Thank you for the kind review, Sarah. We are happy to hear you had a clean and comfortable stay with us and enjoyed your meals with us too. We hope to welcome you back soon. Best regards, Joe.
Reviewer: Sarah C | Sat 22nd Jun 2024 | 5 months ago
The hotel has a great restaurant with gorgeous foodAlso a bar.The staff are kind and helpful with any requests. And the hotel is in a good location.
Response
Thank you for the kind review, Stephen. We are happy you had a comfortable stay with us and enjoyed your meals with us. We hope to welcome you again in the future. Best regards, Joe.
Reviewer: Stephen| Sat 22nd Jun 2024 | 5 months ago
Everything was fine as always. I visit Whitby three times a year and I don’t stay anywhere else (and I don’t think I ever will). Excellent. See you in October, Louis Parsisson 😃.
Response
Hi, Louis. Thank you for the kind words and we see you again in October. We are happy again everything was fine for you. best regards, Joe.
Reviewer: Louis P | Fri 21st Jun 2024 | 5 months ago
Had a pleasant three nights.Good location with free parking. Good selection for breakfast and dinner.Room comfortable with a bath as well as a shower (Could have done with a few directions on how to operate the taps as it wasn't obvious).Staff very helpful and friendly.Very nice dining room and the whole hotel was very clean.TV remote was a bit temperamental and TV could have been bigger with more channels (probably available at no cost) but it didn't spoil our stay.Good hospitality tray with the option of fresh milk if required.A more pleasant view from the bedroom would have been nice but we were out most of the time.
Response
Hi, Jeff. Thank you for your kind review. We are happy to hear you had a enjoyable stay with us and a comfortable one too. We are happy to hear you enjoyed your breakfast and your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Jeff O | Fri 21st Jun 2024 | 5 months ago
We have stayed in the hotel previously. Excellent hotel, food and hospitality really good. Location and car park is the reason we chose this hotel.We had a lovely big room, really clean. The only thing that let it down was the quality of the beds. They were extremely uncomfortable, which was a shame as that was our only negative
Response
Thank you for the kind review, Tracy. We are happy to hear you had a clean, pleasant and comfortable stay with us and enjoyed your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Tracy | Fri 21st Jun 2024 | 5 months ago
This is such a lovely traditional hotel. Lovely staff and silver service, which is a real find. So clean through out the hotel. Suited me and hubby as we visited for our special anniversary. Thank you so much for making it special.
Response
Hi, Tracy. Thankyou for the kind review. We are happy you enjoyed your stay with us and liked that we are a traditional seaside hotel. Happy Anniversary from us and we hope we can welcome you back again. Best regards, Joe.
Reviewer: Tracy B | Mon 17th Jun 2024 | 5 months ago
A lovely hotel with great food and service.
Response
Thank you for the kind review, Martyn. We hope we can welcome you again and we are happy you had a comfortable stay and enjoyed your meals with us. Best regards, Joe.
Reviewer: Martyn W | Sat 15th Jun 2024 | 5 months ago
Second visit to The Saxonville with a friend for the weekend.Lovely, clean rooms, delicious breakfasts with plenty of choices, and friendly, welcoming and helpful staff.Hoping to return next year.
Response
Thank you for the kind review, Janice. We are happy you had a lovely, clean and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Janice M | Fri 14th Jun 2024 | 5 months ago
The hotel was exceptional, the cleanliness was definitely 5*, the breakfast was superb from the choice, quality tableware and service, could not be improved. The staff went above and beyond to ensure our stay was perfect in every way definitely 5* plus
Response
Thank you for the kind review, Gillian. We are happy to hear you had a comfortable and clean stay as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gillian H | Tue 11th Jun 2024 | 5 months ago
A super hotel with great food and service
Response
Hi, John. Thank youfor the kind review. We are happy you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Martyn W | Sat 8th Jun 2024 | 5 months ago
This hotel must be the best in Whitby.From arrival to departure, the service was exceptional.Maybe it's my age but I enjoy being waited on, and this hotel takes care of it's guests.The dinner menu is changed every night with many options and the cooking is first class.Comfy rooms with towelling gowns and many breakfast options individually cooked.And a car park which is a bonus in Whitby.Excellent!!
Response
Thank you for the kind review, John. We are happy you had a comfortable stay and enjoyed your breakfast and meals with us as well of the service. We hope we can welcome you again. Best regards, Joe.
Reviewer: John L | Fri 7th Jun 2024 | 5 months ago
The staff gave us such a warm welcome back and the service was excellent.Super freshly cooked food and plenty of choice.It goes without saying, we will be back.
Response
Hi, Valerie. Thank youfor the kind review. We are happy you had a comfortable, warm and clean stay and enjoyed your freshly cooked breakfast with us. We are happy to hear you may join us again as we hope we can welcome you again. Best regards, Joe.
Reviewer: Valerie| Mon 3rd Jun 2024 | 6 months ago
Hotel very clean and friendly staff. Breakfast superb 👌
Response
Thank youfor the kind review, Christine. We are happy you had a comfortable and clean stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Christine H | Sun 2nd Jun 2024 | 6 months ago
Very comfortable rooms. Amazing breakfasts. Very helpful staff.
Response
Hi, Kay. Thank youfor the kind review. We are happy you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Kay R | Sun 2nd Jun 2024 | 6 months ago
Comfortable room, great facilities, lovely breakfast.
Response
Hi, John. Thank youfor the kind review. We are happy you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: John H | Fri 31st May 2024 | 6 months ago
Excellent service, friendly staff, marvellous breakfast with plenty of choice, even silver service which was a blast from the past. Room was spacious, tea /coffee/ biscuits. Clean room. Would recommend
Response
Thank you for the kind review, Janice. We happy to hear you had a comfortable, friendly and clan stay as well enjoyed your breakfast with us. Thank you for recommending us and we hope we can welcome you back. Best regards, Joe.
Reviewer: Janice | Mon 27th May 2024 | 6 months ago
LOVELY ROOM, FRIENDLY STAFF, AMAZING FOOD, BEST BREAKFAST EVER, WE WOULDSTAY HERE AGAIN AND RECCOMEND TO FRIENDS AND FAMILY
Response
Thank you for the kind review, Yvonne. We are happy to hear you had a comfortable stay and enjoyed your breakfast and meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: YVONNE S | Mon 27th May 2024 | 6 months ago
Nice spacious room with a comfy four poster bed. Ordered the celebration pack which was ready in the room (early check-in) and a lovely breakfast.Perfect for our requirements.Private off road parking within walking distance of the harbour.
Response
Thank you for the review, Lee. We are happy to hear you had a comfy and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Lee C | Mon 27th May 2024 | 6 months ago
What a wonderful place the Saxonville is.All the staff were lovely and made sure that our stay was comfortable and enjoyable and you can tell they all take great pride in the place that they work.The food in the restaurant is delicious and the amazing breakfast is a must if you stay here.We loved the table service especially at breakfast time - you feel really pampered. If we visit Whitby again we will definitely be booking the Saxonville.
Response
Hi, Sarah. Thank you for the kind review. We are happy you had a comfortable and enjoyable stay with us and enjoyed your breakfast and meals with us. We hope we can welcome you again. best regards, Joe.
Reviewer: Sarah D | Thu 23rd May 2024 | 6 months ago
A great place to stop. Staff very helpful, friendly and accommodating. Will be returning.
Response
Thank you for the kind review, Paula. We happy to hear you had a friendly and comfortable stay. We hope we can welcome you back soon. Best regards, Joe.
Reviewer: Paula R | Thu 23rd May 2024 | 6 months ago
Excellent traditional style hotel with a high standard of service, cleanliness and maintenance, well recommend!
Response
Thank you for the kind review, Paul. We hope we can welcome you again. Best regards, Joe.
Reviewer: Paul S | Tue 14th May 2024 | 6 months ago
Family run hotel, friendly staff, well maintained and spotlessly clean, extensive breakfast options, car park ,good value for money. Location 10 mins walk to town centreso nice quiet location. We enjoyed the stay and we hope to return
Response
Thank you for the kind review, Richard. We hope we can welcome you again and enjoyed your breakfast with us as well having a friendly, comfortable and clean stay. Best regards, Joe.
Reviewer: Richard B | Tue 14th May 2024 | 6 months ago
Stayed for 1 night wished we had booked more nights!. Hotel was spotless and the service was top class . We had a deluxe twin room right on top floor which was so spacious and all facilities we needed and really comfy beds!. Didn't use the restaurant but I did use room service and this was fab. Brekfast was amazing and waitress service and the staff were all so lovely and nothing was too much trouble .There is a freeCar park for the hotel just across the road which used andwe booked this hotel for that purpose as well as it being on the west cliff and being not too far from town but far enough to be nice and quiet and it was just that . We will most definitelybe back again soon !
Response
Thank you for the kind review, Michelle. We are happy you had a comfortable, clean and relaxed stay with us as well enjoying your breakfast with us. We are happy to hear you possible be back soon as we love to welcome you back again. Best regards, Joe.
Reviewer: Michelle L | Tue 14th May 2024 | 6 months ago
Had a lovely stay every member of staff was extremely friendly and helpful. Breakfast was excellent.
Response
Thank you for the kind review, Kevin. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Kevin S | Mon 13th May 2024 | 6 months ago
Excellent stay staff excellent bbreakfast was an exelent choice I’m early 50s my partner a bit younger not one complaint highly recommend
Response
Thank you for the kind review, Jason. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Jason | Mon 13th May 2024 | 6 months ago
Stayed here with my dad in may with 2 single rooms,which were quite big I might add.staff so lovely,food amazing,technically we were bed and breakfast,but we also had the evening meal as well,which wasamazing.definitely stay here again,so close to the beach and the town with lots to do.would we stay here again.in a heartbeat.thanks again for the hospitality.should be a 4 star rating.
Reviewer: Tracey W | Fri 10th May 2024 | 6 months ago
Could not fault everything was lovely excellent breakfast the next morning would highly recomend lovely friendly staff very professional
Response
Thank you for the kind review, Karen. We hope we can welcome you again and enjoyed your breakfast with us. Best regards, Joe.
Reviewer: Karen H | Wed 8th May 2024 | 6 months ago
Great family run hotel!
Response
Thank you for the kind review. We hope we can welcome you again. Best regards, Joe.
Reviewer: D | Sun 5th May 2024 | 7 months ago
Firstly, we felt really welcomed by the Saxonville staff from the pre-arrival phone call to the lovely lady on reception and then to the attentive & friendly waiting staff at breakfast.I was on a motorbike trip and travelled with a friend. We booked a twin room and we've often found "Twin Rooms" to be less luxurious than you'd find a "Double". Our room at The Saxonville was plain, clean & functional and that is no criticism. As is often the case, it had two beds very close together which we had to move apart to feel comfortable but once done, we had a very pleasant stay and a great night's sleep.Breakfast was great & it was refreshing to have it served to us so beautifully. My friend described the kippers as the best he'd tasted.We were also very pleased to find The Saxonville had private parking for customers cars & our bikes.All in all, a great stay & would heartily recommend this hotel.
Reviewer: Ken| Sun 5th May 2024 | 7 months ago
Excellent accommodation- very friendly, smart and courteous staff, first choices of meals, very comfortable rooms with adequate facilities.
Response
Thank you for the kind review, Michael. We are happy to hear you had a friendly and comfortable stay and enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael P | Sun 5th May 2024 | 7 months ago
A charming hotel with fabulous food.Nothing not to like!
Response
Thank you for the kind review, Heather. We hope we can welcome you again. Best regards, Joe.
Reviewer: Heather L | Sat 4th May 2024 | 7 months ago
A lovely little hotel with very helpful and friendly staff. The rooms are a good size with plenty of storage space for your Goth band tee shirts. The hotel includes free WiFi access which is always handy.The breakfast options are quite extensive and are of good quality with locally sourced produce. The evening meal options offer a varied selections and with the residents special rates been very good value for money.The hotel is very clean and tidy and the room is cleaned and refreshed everyday during my stay.
Response
Thank you for the kind review. We are happy to hear you have enjoyed your Goth-Week and we are happy you had a comfortable and friendly stay and enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: P R | Fri 3rd May 2024 | 7 months ago
Enjoyed our stay. Room was very comfortable and spotlessly clean as was the whole hotel. Staff were pleasant and helpful. Breakfast was very nice with waitress table service which meant it was freshly prepared for you rather than being left on a buffet. Comfortable lounge to sit in downstairs plus ample parking space in the hotel car park. Only slight negative is that the shower in the bathroom was weak due to the room being on the top floor. Overall the hotel is a good family run hotel where we would stay again.
Response
Thank you for the kind review, Gareth. We are happy to hear you had a comfortable and spotlessly and clean stay as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Gareth R | Mon 29th Apr 2024 | 7 months ago
We loved this hotel.Absolutely everything was immaculate and clean. The decor was reminiscent of the late 70s/early 80s but for us that was part of its charm.It has a lounge area and bar along with a restaurant whi h served a variety of different breakfasts and dinner.The staff were very friendly and professional.It has a very family run feel.I would definitely stay here again and would definitely recommend it.
Response
Thank you for the kind review, Catherine. We are happy you found everything immaculate and clean, friendly as well having a comfortable stay with us. We also glad to hear you enjoyed your breakfast and evening meals with us. We hope we can welcome you again, Best regards, Joe.
Reviewer: Catherine| Sun 28th Apr 2024 | 7 months ago
I can't praise the hotel staff enough for the care and professionalism displayed toward me. I was initially booked into a single room situated on the first floor. It was a lovely room but closely situated to the kitchens. I have a total aversion to anything remotely smelling of cooking, specifically onions, so would have found this intolerable, possibly inducing a bad physical reaction. I spoke to Karen on reception and she bent over backwards to resolve the problem, changing my room to one well away from the kitchen. Again, the room was very pleasant and comfortable.I had breakfast and dinner on each day of my stay and found the food to be very good. It's actually nice to have waitress service at breakfast. Gail and Alison were so attentive and friendly making a solo traveller like myself feel a lot less 'alone'. Wonderful service!!!On arrival I was able to park in the hotel's car park which is easily accessible. I was a little concerned about the overall 'look' of the hotel and yes, much of the decor and furnishings are somewhat dated, reminding me of my own home in the 1980's, but this was not a reflection of the comfort and friendly service afforded me throughout my stay.Would I stay here again? Yes I would
Response
Thank you for the kind review, Alison. We are happy to hear you had a comfortable, friendly and comfort stay with us and enjoyed the breakfast and evening meals with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Alison G | Fri 26th Apr 2024 | 7 months ago
The Hotel was excellent and in my opinion is worthy of 4 stars, I dont understand why it is marked as 3. It was spotlessly clean and all the staff were so pleasant and welcoming. We only booked breakfast which gave a wide choice of both cold and hot foods and very good quality. It was our first visit to Whitby and we certainly will be visiting again, and definitely Booking this Hotel for our stay.
Response
Thank you for the kind review, Maureen. We are happy to hear you had a comfortable stay with us and had a welcoming and pleasant stay with us. We are also happy you enjoyed breakfast with us too and we hope we can welcome you again. Best regards, Joe.
Reviewer: Maureen D | Thu 25th Apr 2024 | 7 months ago
Wonderful stay staff lovely all went well for our stay would definitelyrecommend. Lovely dining room rooms everything you need good location. Nothing to complainabout x
Response
Thank you for the kind review, Jackie. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jackie| Thu 25th Apr 2024 | 7 months ago
Very clean, great staff. Superb food. Sensible location.What's not to like?
Response
Thank you for the kind review, Robert. We happy to hear you had a comfortable stay with us as well enjoyed your meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert J | Wed 24th Apr 2024 | 7 months ago
The hotel is very clean, warm, welcoming and comfortable. It is quite old fashioned but well appointed. It is a short walk into town with parking. The staff without exception were lovely and as helpful as could be. Food was served with tablecloths and silver cutlery - lovely. We would stay again. Thank you to the hotel team for making us welcome.
Response
Thank you for the kind review, Annmarie. Thank you for recommending us and we happy to hear you had a clean, warm, welcoming and comfortable stay with us as well enjoying meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Annmarie | Wed 24th Apr 2024 | 7 months ago
The staff are friendly and helpful. Our room was compact but adequate, and immaculately clean. Breakfast was fantastic, all the usuals and full English best I’ve had for a long time, and full waitress service which is a nice touch. We will definitely stay here in future
Response
Thank you for the kind review, Dave. We are happy to hear you had a comfortable and friendly stay with us and enjoyed your breakfast with us. We are happy to hear you might stay here again as we love to welcome you back again, Dave. Best regards, Joe.
Reviewer: Dave | Mon 22nd Apr 2024 | 7 months ago
It was a last minute booking to join friends & male voice choir competing at the Pavilion for the Eskdale festival. The hotel was close to the Pavilion - walking distance & the room was really clean & comfortable. My friends had booked a restaurant for the evening so I couldn’t visit the hotel’s but if the breakfast was anything to go by I wouldn’t hesitate to give it a try. I would recommend the Saxonville to anyone. Thank you.
Response
Hi, steve. Thank you for the kind review. We are happy to hear you had a comfortable, clean and friendly stay with us and enjoyed your breakfast with us and as well thank you for recommending us as we hope we can welcome you back again. We hope to see you soon. Kind regards, Joe.
Reviewer: Steve R | Mon 22nd Apr 2024 | 7 months ago
Lovely clean quiet bedrooms, very comfortable. Delicious breakfast, lots of choices. Friendly helpful staff
Response
Thank you for the kind review, Penny. We are happy you had a clean and comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Penny| Sun 21st Apr 2024 | 7 months ago
Super hotel
Response
Thank you for the kind review, Martyn. We hope we can welcome you again and happy to hear you had a comfortable stay with us. Best regards, Joe.
Reviewer: Martyn W | Thu 18th Apr 2024 | 7 months ago
Lovely hotel, room fine just a shame to many stairs to room husband finds stairs a little difficult.Breakfast menu goodDinner menu brilliant.Loved being served by wonderful waitresses not having to get anything for myself was so relaxing.All staff were very friendly and helpful. Star rating is 4 due to stairs.
Response
Thank you for the review, Elaine. We are happy you enjoyed your stay and had a comfortable stay with us as well enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Elaine K | Wed 17th Apr 2024 | 7 months ago
Had a lovely time at the hotel. Rooms had plenty of space and we're very comfortable All the staff were very friendly and helpful. A thank you to Allison who looked after us in the restaurant and made sure we had everything we needed.
Response
Thank you for the kind review, Sheila. We are happy you had a comfortable and friendly stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Sheila| Mon 15th Apr 2024 | 7 months ago
We had a very comfortable stay at The Saxonville Hotel. Out twin room was quiet, very comfortable, beds were excellent and bathroom modern and well equipped. Lovely touches with biscuits for tea, toiletries and bottled water in the room. The breakfast was very good with a wide choice in a beautifully appointed dining room. Staff were very kind and helpful. Free parking was a great help as this can be difficult to find in Whitby. The hotel is a 10 minute walk from the Captain Cook statue and the center of town. I woulddefinitely recommend the Saxonville Hotel.
Response
Thank you for the review, Karen. We are happy you had a comfortable stay with us and thank you for recommending us as we also happy to have you here. We are also happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Karen P | Mon 15th Apr 2024 | 7 months ago
I've stayed a few times and I can't fault it. Fantastic food and the staff are so kind. Hope to be back soon
Response
Thank you for the kind review, Ruth. We hope we can welcome you again and we are happy to hear you enjoyed your meals with us. Best regards, Joe.
Reviewer: Ruth| Mon 15th Apr 2024 | 7 months ago
Comfortable, clean room, excellent food and service. Friendly hosts. Will definitely stay here again.
Response
Hi, Andrew. Thank you for the kind review. We are happy you had a comfortable stay with us as well enjoyed your meals. We hope we can welcome you again. Best regards, Joe.
Reviewer: Andrew D | Sun 14th Apr 2024 | 7 months ago
I was met at the Saxonvillehotel with a warm welcome and informed of the hotel layout. My room was very clean and tidy. The bed was comfy. The shower and toilet facilities were spotless. I could not fault the breakfast service in the morning again everything was spot on, the only downside I would say to the hotel it is slightly oldie worldie but very clean and tidy
Response
Thank you for the kind review, Tony. We are happy you felt welcome, clean and comfortable stay and we are happy to hear you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tony H | Sat 13th Apr 2024 | 7 months ago
This is the second visit to the Saxonville and it won’t be the last , lovely light rooms ,comfortable beds, exceptionally clean, great breakfast , everything needed for a great stay , Thankyou to the whole team , see you again soon x
Response
Thank you for the kind review, Janet. we are happy to hear it may be not the last as we love to welcome you back and having a comfortable, clean and enjoying your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Janet G | Wed 10th Apr 2024 | 7 months ago
Lovely hotel - stopped 2no nights and had a lovely stay. Very nice room, very clean and spacious. Lovely staff, high quality breakfast, will stop here again. PV
Response
Thank you for the review, Paul. Happy to hear you had a comfortable stay. We hope we can welcome you again. Best regards, Joe.
Reviewer: Paul V | Mon 8th Apr 2024 | 7 months ago
The food was really good, cooked perfectly. We had the 3 course evening meal which was delicious. Breakfast also was top class and we loved the the silver cutlery.
Response
Thank you for the review, Derek. We are happy you had a nice, comfortable and friendly stay at our traditional seaside style hotel as well you enjoying your 3 course evening meal and breakfast with us. Best regards, Joe.
Reviewer: Derek S | Wed 3rd Apr 2024 | 8 months ago
I stayed for the first time at the hotel shortly before Easter.As I had to travel alone, it was good to find some single rooms on offer.The room and bathroom were very clean.The staff were friendly and efficient.Breakfast and dinner menus offered a choice of meals which were tastily cooked and quickly and efficiently served.All in all, a very enjoyable short stay.
Response
Thank you for the kind review, David. We are happy to hear you enjoyed your two nights with us as well having a comfortable, clean and friendly stay. We hope we can welcome you back again. Best regards, Joe.
Reviewer: David G | Wed 3rd Apr 2024 | 8 months ago
Great friendly staff comfortable bed lovely breakfast what more could you ask for.
Response
Thank you for the kind review, Neil. We are happy to hear you had a comfortable stay and enjoyed breakfast with us. we hope to welcome you again. best regards, Joe.
Reviewer: Neil| Tue 2nd Apr 2024 | 8 months ago
Saxonville hotel is situated near to the harbour and town and is only a short walk away . We really enjoyed our stay at this hotel and wouldhighly recommend it .Rooms were very clean and spacious with modern en suite and bath ! . Breakfast was included and was delicious with a choice of cereals ,fresh fruits and a cooked English breakfast
Response
Thank you for the kind review John. We are happy to hear you enjoyed and breakfast with us and had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: John H | Mon 1st Apr 2024 | 8 months ago
We checked in for two nights and were made to feel very welcome. Our room on the first floor was bright, roomy and well furnished with an en suite bathroom with bath and shower. We did appreciate the instant hot water! Food in the table service restaurant was first class and the staff attentive and very helpful. We really enjoyed our stay here and felt the place was worthy of more than the stated 3 Stars! We will be staying here again!
Response
Thank you for the kind review, Peter. We are happy to hear you had a comfortable, friendly two night stay. We hope we can welcome you back again. and thank you once again for the kind review. Kind regards, Joe.
Reviewer: Peter B | Sun 31st Mar 2024 | 8 months ago
Really happy with the accommodation. It was comfortable, warm, extremely clean and the staff were very friendly and welcoming. The waiting staff offered an excellent service - The accommodation was a fair price and it was a two minite walk from seafront and 10 mins from harbour. My only criticism was the food, although ok, could have been much better for the price..it was very basic..and although my room was spotlessly clean, it smelled of bleech. Other than that, I would definitely go back.
Response
Thank you for your review we are glad you enjoyed yourself. We endeavour to be value for money so are so we are sorry you felt dinner could have been better. We will discuss this at our next meeting. Best regards, Richard.
Reviewer: Lisa L | Sat 30th Mar 2024 | 8 months ago
Our stay was very enjoyable as usual.Lovely accommodation and excellent Dinner and Breakfast.The staff are very Friendly and make you Very Welcome.Look forward to visiting again later this year.Thanks
Response
Thank you for the kind review, Barbara. We are happy to hear you enjoyed your meals and breakfast with us and had a comfortable and friendly stay with us too. We hope we can welcome you again. Best regards, Joe.
Reviewer: Barbara L | Sat 30th Mar 2024 | 8 months ago
We have had several great holidays at the Saxonville. Always receive a warm welcome, always had lovely food served by excellent staff. The cleaners keep everything spotless. Cannot praise this hotel and it's staff enough. Keep up the good work. Looking forward to our next holiday with you.
Response
Thank you for the kind review. We are happy to hear you had a welcoming and friendly stay and we love to welcome you again. Kind regards, Joe.
Reviewer: Mrs W | Sat 30th Mar 2024 | 8 months ago
Lovely break away
Response
Hi, Wiliam. Thank you for the kind review. We hope we can welcome you back again. Best regards, Joe.
Reviewer: William| Wed 27th Mar 2024 | 8 months ago
Had a excellent weekend stay hotel very clean and decorated to a high standard dining room food and staff all very good
Response
Hi, Colin. Thank you for the kind review. we are happy you enjoyed your meals and had a comfortable stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Colin| Tue 26th Mar 2024 | 8 months ago
Thank you for a wonderful weekend, from the minute we arrived we felt most welcome all the staff we engaged with were extremely friendly and helpful, all areas of the hotel were spotlessly clean and the breakfast was one of the best we’ve had.We’re looking forward to staying with you again in the future.
Response
Thank you for the kind review, Antony. We are happy to hear you had a comfortable stay with us as well having a friendly and clean stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Antony G | Mon 25th Mar 2024 | 8 months ago
Last minute booking. Staff were exceptionally friendly, especially on reception. Very clean room. Quaint comfortable hotel just a couple of minutes walk from the North Promenade and walk down to the beach.
Response
Thank you for the kind review. We hope we can welcome you again. best regards, Joe.
Reviewer: G | Mon 25th Mar 2024 | 8 months ago
Hotel very clean, friendly and efficient staff, room spacious and comfortable, good shower. Breakfast was table service, with silver tea service and cutlery. Very proper and a lovely experience. Food was delicious too! 5 minutes walk to the beach on a lovely sunny morning. About 20 minutes walk downhill to the centre of town. Free private carpark . All in all excellent!
Response
Hi, Helen. Thank you for the kind review. We are happy you had a comfortable, clean and friendly stay with us as happy to hear you had a happy experience with us.. We hope we can welcome you back. Kind regards, Joe.
Reviewer: Helen M | Sat 23rd Mar 2024 | 8 months ago
All staff very friendly and welcoming all were very well presentedRooms clean warm ,Good choices of food for breakfast and evening mealPleasant bar areaThis was the 4th time we have stayed and will most definitely be going again
Response
Thank you for the kind review. Happy to welcome you back again and happy to hear you had a comfortable, clean and welcoming stay as well. We hope we can welcome you again as well happy to hear you enjoyed your meals and breakfast. Best regards, Joe.
Reviewer: Mrs| Thu 21st Mar 2024 | 8 months ago
This was our 4th stay at the Saxonville & the 3rd time in the ground floor twin bedroom, room 1. The staff were all very friendly & the meals were as delicious as usual. My husband always looks forward to Fortunes kippers at breakfast when available. Highly recommend this hotel with easy parking.
Response
Hi, Susan. Thank you for the kind review. We are happy to hear to welcome you back as we love to see you. Happy to hear you had a friendly and comfortable stay as well enjoying your meals and breakfast with us. We hope we can welcome you again as we love to welcome you back again. Best regards, Joe.
Reviewer: Susan K | Thu 21st Mar 2024 | 8 months ago
Beautiful hotel with excellent staff so friendly and accommodating. Food superb, fresh flowers on restaurant tables. Games and books available to residents. Location good away from main part you can easily walk to the beach and shops.
Response
Thank you for the kind review, Sandra. Happy to hear you found us a beautiful hotel with excellent staff and found your stay friendly and accommodating as well having a comfortable stay. We hope we can welcome you here again. Kind regards, Joe.
Reviewer: Sandra B | Tue 19th Mar 2024 | 8 months ago
Clean and tidy hotel, excellent food, staff lovely and just the right place for a good walk into Whitby Town - nice to know if we visit Whitby again , somewhere to stay
Response
Thank you for the kind review, Ruth. We love to welcome you back and thank you for the kid words. We are also happy you enjoyed your meals with us too. Best regards, Joe.
Reviewer: Ruth T | Mon 18th Mar 2024 | 8 months ago
This hotel is very welcoming food is amazingwill be definitely stayin again 10/10
Response
Thank you for the kind review, Tracy. We are happy you enjoyed your stay and had a comfortable stay as well enjoying your meals with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Tracy C | Mon 18th Mar 2024 | 8 months ago
The Saxonville Hotel in Whitby is clean and welcoming.The hotel staff are friendly and efficient.The food served there is hot, well prepared and cooked to a high standard. The breakfast and dinner menus are varied, nutritious and delicious.I enjoyed my stay at this hotel 🙂.
Response
Thank you for the kind review, Amanda. We are happy to hear you had aclean and welcoming stay with us as well a comfortable one too. We are also happy to hear you enjoyed you meals and breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Amanda A | Sat 16th Mar 2024 | 8 months ago
You do feel very welcome at the Saxonville Hotel, as usual room was excellent, meals a delight, service again excellent. Look forward to returning later in the year.Thankyou to the staff at Saxonville.
Response
Thank you for the kind review, Jerry. We are happy to hear your meals was a delight and had a comfortable stay with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jerry A | Sat 16th Mar 2024 | 8 months ago
Just had another 2 night stay at the Saxonville. We did DB&B, and as always food and service first class.Hotel spotless, rooms lovely and staff very nice and friendly. Good location and would definitely recommend this hotel. Hopefully will be back later in the year.
Response
Thank you for the kind review and welcome back, Alan. We happy you had a comfortable 2 night stay and enjoyed your meals. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Alan | Fri 15th Mar 2024 | 8 months ago
This was not the first time staying at the Saxonville. It is still a warm comfortable hotel with good service and fab food. We did DBB, and had excellent service with all meals. What stands out is that breakfast is all served at your table. No queueing up for a lukewarm breakfast under lamps. A big thank-you to the ladies working in the restaurant and serving our meals. Our double bedroom was warm clean and comfortable. Hope to return soon. Thank-you.
Response
Thank you for the kind review, Robert. We are happy to hear you has a warm, comfortable stay and enjoyed the service with your stay as well enjoying your breakfast and meals with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Robert M | Tue 12th Mar 2024 | 8 months ago
Excellent stay at The SaxonvilleHigh standard of cleanlinessFantastic breakfast served at the table, excellentchoice and superb service
Response
Hi, Maura. Thank you for the kind review. We are happy to hear you enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Maura B | Tue 12th Mar 2024 | 8 months ago
A lovely family run hotel providing everything you need for a weekend away
Response
Thank you for the kind review, Jenny. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Jenny| Mon 11th Mar 2024 | 8 months ago
We stayed on Saturday 9th of March and what a lovely place to stay.The Staff were very friendly and the hotel was spotless.The room was very nice very clean and everything you could want was in the room even a dressing gown and slippers we stayed in the room with the four poster bed.The breakfast was excellent as wellWe will definitely stay there again
Response
Thank you for the kind review, Michael. We are happy you had a friendly, clean and comfortable stay with us as well enjoying your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Michael H | Mon 11th Mar 2024 | 8 months ago
Highly recommend this hotel, friendly staff, good rooms breakfast was excellent, location good, within 15mins walk to Whitby centre.
Response
Thank you for recommending us, Steven. Thank you for the kind review. We are happy to hear you enjoyed your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Stephen| Sun 10th Mar 2024 | 8 months ago
We really enjoyed our stay at your charming hotel. The bedroom was comfortable and cosy, bathroom very clean and the bath was a bonus for a good soak after our long walks! We loved your generous breakfast and the great choice of menu, waitressing staff worked very hard and alwayscheerful and attentive. Car park very handy, we would highly recommend your hotel.
Response
Hello, Ruby. Thank you for the kind review and we are happy to hear you had a comfortable and cosy stay with us. We are also happy to hear you enjoyed your breakfast and evening meals with us and having a cheerful and attentive stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ruby| Sun 10th Mar 2024 | 8 months ago
Lovely, clean and friendly, the staff were all very nice and the breakfast was great just, what you needed.An excellent hotel and would recommend it
Response
Thank you for the kind review, Chris. We are happy to hear you had a clean, friendly and comfortable stay and we are happy to hear you enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Chris N | Sat 9th Mar 2024 | 8 months ago
I only stayed overnight at the Saxonville, with my son, as we had traveled up for a football match.We had a twin room, which was very comfortable and had all the amenities you would expect.We did not have an evening meal, but we did have breakfast and oh boy, that was excellent.So, room, staff, food were all very good.A great place to stay.It has to be a 10, for everything.
Response
Hi, Nick. Thank you for the kind review. We are happy you had a great overnight stay with us and had a comfortable stay with us. We hope you enjoyed the football match and happy to hear you enjoyed the breakfast with us too. We hope to welcome you again, best regards, Joe.
Reviewer: Nick | Thu 7th Mar 2024 | 9 months ago
A fantastic hotel , very friendly, roams are lovely and clean , food is amazingwe have been twice now and will definitely be coming back .
Response
Hi, David. Thank you for the kind review. We are happy you had a friendly, clean and comfortable stay with us as well enjoyed your meals with us too. We happy to hear you would be coming back and we love to welcome you back again. We hope you all the best, kind regards, Joe.
Reviewer: Davd| Tue 5th Mar 2024 | 9 months ago
Nice clean, quiet hotel. Food in the restaurant was excellent and the staff friendly, especially Alison who couldn’t have been more helpful.
Response
Thank you for the kind review, Caroline. We are happy to hear you had a clean and welcoming stay with us and enjoyed your meals with us too. We hope we can welcome you again. Best regards, Joe.
Reviewer: Caroline| Tue 5th Mar 2024 | 9 months ago
Fantastic hotel. Staff are friendly and genuine. Room spotless and well appointed. Food and service 1st Class.
Response
Hi, Lee. Thank you for the kind review. We are happy you had a friendly and welcome stay with us and enjoyed your meals with us. We hope we can welcome you back again. Best regards, Joe.
Reviewer: Lee D | Sat 2nd Mar 2024 | 9 months ago
It’s the sixth time I have stayed here and I’m back in June. No complaints.
Response
Thank you for the kind review, Louis and welcome back again. We hope to see you again as we love to welcome you again. Best regards, Joe.
Reviewer: Louis P | Fri 1st Mar 2024 | 9 months ago
This is a really lovely hotel. Food good, everywhere is really clean, staff are friendly and waitress service as well (no queueing at breakfast buffets).Really enjoyed the two nights we were there, would stay again.
Response
Thank you for the kind review, Peter. We are happy you had alovely, clean, friendly and comfortable stay and enjoyed your meals and breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Peter D | Wed 28th Feb 2024 | 9 months ago
We have recently stayed at The Saxonville Hotel as we have numerous times before. An absolutely fantastic stay as always . The Hotel is spotlessly clean so thank you to all housekeepers. The meals are excellent, we were well looked after by Alison and all the other waitresses..thank you to the chef ! Thank you to Lee , the night porter who looked after us in the bar area , please don't retire ! Thanks also to the lovely reception staff who do a great job ! Can't wait to visit again as soon as we can Xxx
Response
Thank you for the kind review, Richard and welcome back. We are happy you had a clean and comfortable stay with us again and enjoyed your meals with us. We look forward to seeing you again, Richard. Best regards, Joe.
Reviewer: Richard M | Tue 27th Feb 2024 | 9 months ago
All the staff from the reception to the cleaners were exceptionally cheerful, polite and helpful. They should be commended by the owners.Apart from some of the furniture being a little dated I cannot really fault the accommodation at all. Very clean, comfortable bed and a great breakfast.We had a great weekend break in Whitby and would not hesitate to recommend this hotel. If I do go back to Whitby I wil stay here again.
Response
Hi, Adrian. Thank you for the kind review. We very happy to hear you had a clean, comfortable and friendly stay as well cheerful, polite and helpful one too. We are happy you enjoyed the weekend with us as well enjoying your breakfast with us too. Thank you for the recommendation and happy to hear you would stay here again as we love to welcome you back. All the best regards, Joe.
Reviewer: Adrian | Mon 26th Feb 2024 | 9 months ago
The hotel is spotlessly clean and comfortable, the are very friendly and the service was excellent. The food was beatifully cooked and presented with an excellent choice.All in all a very pleasurable stay. Thank you xx
Response
Hi, Ian. Thank you for the kind review. We are happy you had aclean, comfortable and friendly stay with us as well enjoying your meals with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Ian W | Sun 25th Feb 2024 | 9 months ago
First time staying at this hotel. Everything from the service and cleanliness were exceptional. Bit of a trek back up from the centre of Whitby but well worth it.
Response
Thank you for the kind review, Julya. We glad you had a comfortable stay with us and we hope to welcome you again. Kind regards, Joe.
Reviewer: Julya | Sun 25th Feb 2024 | 9 months ago
The hotel was very clean and tidy and the food was very good. The staff were friendly and they even let us check in early. The location was perfect for us and very close to the harbour & about 15 minutes stroll with plenty of pubs and restaurants. If you’re a bit unsteady on your feet I would recommend a taxi back up the hill. For us it was 10/10 and would definitely stop there again.
Response
Hi, Anthony. Thank you for the kind review. We are happy to hear you found the place clean and tidy and had a relaxing, comfortable and friendly stay with us as well enjoying your meals with us too. We love to hear you may stay back with us as we love to welcome you back. Hope to see you again. Kind regards, Joe.
Reviewer: Anthony F | Sun 25th Feb 2024 | 9 months ago
Only stayed one night, but that was enough to draw very favourable conclusions.Spotlessly clean, lovely atmosphere, fantastic breakfast and faultless, super friendly service.Would not hesitate to recommend or revisit.Fully deserves its 3 star rating.
Response
Thank you for the kind review, Mark. We are happy you enjoyed your one night stay with us and had a comfortable and friendly stay with us as well enjoying your breakfast with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Mark G | Thu 22nd Feb 2024 | 9 months ago
Accommodation was nice and clean, friendly people and lovely breakfast too!
Response
Hi, Nick. Thank you for the kind review. We are happy to hear you had a nice, clean and friendly stay with us and enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Nick F | Tue 20th Feb 2024 | 9 months ago
Stayed one night and was impressed by the friendly staff. The hotel is lovely and clean and the room was very comfortable. Good breakfast with everything served by friendly staff . Good value in a good location and would recommend
Response
Thank you for the kind review, Ian. We are happy you had a lovely, comfortable and kind stay with us and you enjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Ian W | Mon 19th Feb 2024 | 9 months ago
Lovely clean place in an excellent location. We'll be back!
Response
Thank you for the kind review. We hope we can welcome you again and happy to hear you had a comfortable stay with us. Best regards, Joe.
Reviewer: Skip| Mon 19th Feb 2024 | 9 months ago
Enjoyed a 2 night stay..very clean and comfortable hotel..friendly staff always a plus with waitress service for both breakfast and evening meal, food was very good..small bar area for a quiet drink and relax afterwards..enjoyable stay and would recommend.
Response
Thank you for the kind review, Karen. We are happy you enjoyed and comfortable two night stay and enjoyed your breakfast and evening meals with us we hope we can welcome you again. Kind regards, Joe.
Reviewer: Karen C | Mon 19th Feb 2024 | 9 months ago
Great hotel, great staff, great location. Perfect rooms, great breakfast.
Response
Thank you for the kind review, Nicola. We are happy you enjoyed your stay and enjoyed your breakfast with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Nicola| Sun 18th Feb 2024 | 9 months ago
The hotel was welcoming, homely and warm. My room was comfortable and quiet. The staff were lovely and the quality of food about the best I've had in any hotel. I wouldn't hesitate to pay a return visit.
Response
Hi, Stuart. Thank you for the kind review. Happy to hear you had a welcoming, homely and warm feeling with us and had a comfortable stay with us . We hope we see you again. Best regards, Joe.
Reviewer: Stuart R | Thu 15th Feb 2024 | 9 months ago
A very traditional family ran hotel. The breakfast was lovely and the room was very clean. The staff were warm and welcoming. Might not be suitable for families with young children or those wanting a boutique experience. A mature couple would love it, it’s a very quiet relaxed hotel.
Response
Thank you for the kind review, Glenn. We are happy to hear you had a lovely, comfortable and warm welcoming stay at our traditional seaside hotel and enjoyed our breakfast with us. We hope to welcome you again. kind regards, joe.
Reviewer: Glenn D | Tue 13th Feb 2024 | 9 months ago
The hotel was lovely and clean, bedroom was really nice.Staff were really professional.Food was lovely.Not a bad word to be said, we had a lovely weekend.Would definitely stay here again.Thankyou
Response
Happy Birthday from us, Girda. Thank you for the kind review. We are happy you had a comfortable stay on your birthday and enjoyed your meals with us and happy you enjoyed your weekend. We hope to welcome you again. Kind regards, Joe.
Reviewer: Girda| Mon 12th Feb 2024 | 9 months ago
My husband and I enjoyed a lovely overnight stay at the Saxonville Hotel. The room was warm, comfortable and spotless, as was the rest of the hotel. The cooked breakfast was superb in an extremely pleasant dining area; white tablecloth, silverware and fresh white crockery. The waiting staff were very friendly and polite, and the Taylor’s of Harrogate freshly brewed pot of tea simply made it! Thank you, we would definitely recommend.
Response
Thank you for the kind review. We are happy to hear you had a comfortable, warm and had a lovely overnight stay as well enjoying breakfast with us too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Mrs S | Sun 11th Feb 2024 | 9 months ago
Lovely hotel the staff are very friendly food is excellentThe hotel itself is spotlessly clean3rd time we have stayed never disappointed
Response
Thank you for the kind review, Caroie. We hope to welcome you again. kind regards, Joe.
Reviewer: Caroie H | Tue 2nd Jan 2024 | 11 months ago
Excellent Beautiful Traditional Hotel with great Staff and customer service.Lovely room and spot on facilities , and toastie warm too.Breakfast was excellent and very good service.Convenient car park across from Hotel added bonus. Nice location for exploring Whitby on a quiet area of Town. Could not fault anything.
Response
Thank you for the kind review, Andrew. We are happy you enjoyed our traditional seaside hotel and had a welcoming stay with us. We are also happy you enjoyed your breakfast with us too. Kind regards, Joe.
Reviewer: ANDREW B | Tue 2nd Jan 2024 | 11 months ago
The hotel is about 15min walk from the centre we had no complaints, clean warm rooms with a lot of extras in the room such as toiletries etcThe staff are so friendly anything you want they are at hand.We ate breakfast and dined in the restaurant for New Year’s Eve it was spot onThank you Saxonville hotel
Response
Hi, Sheila. Thank you for the kind review. We are happy you enjoyed your stay and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Sheila K | Tue 2nd Jan 2024 | 11 months ago
We stayed at the Saxonville hotel for 2 nights over new year’s, perfect location only a 10 min walk into Whitby ( a little longer to get back as it’s all up hill)The hotel was extremely clean our room was spotless with all the added extras ( tea coffee hot chocolate shower gel etc) we did pay for an upgrade which included more space, dressing gowns & slippers, all the staff we met were lovely & helpful even helping people to get out the car parkWe also had a meal in the hotel the night before New Year’s Eve which was a beautiful 3 course & you get a discount for staying in the hotel, good choice of breakfast & nothing was too much troubleWe will definitely return
Response
Thank you for the kind review, Kerry. We are happy you had a lovely, welcoming and comfortable stay. We are happy you enjoyed your new years with us and enjoyed your meals and breakfast with us. We hope to welcome you back again. Kind regards, Joe.
Reviewer: Kerry W | Tue 2nd Jan 2024 | 11 months ago
I stayed in a single room for one night. The room was spacious, clean, tidy, well decorated, quiet and comfortable. I slept very well. There was a large selection of food on the breakfast menu and the full Yorkshire breakfast was delicious. All of the staff were very friendly, pleasant and helpful. A great place to stay in Whitby and very good value for money.
Response
Thank you for the kind review. Stephen. Happy to hear you had a spacious, clean, tidy,friendly, pleasant, quiet and comfortable stay with us and happy you slept well too. We are also glad you enjoyed your breakfast with us too. We hope to welcome you again. Kind regards. Joe.
Reviewer: Stephen J | Mon 18th Dec 2023 | 11 months ago
Beautiful room, large and spacious, the bathroom was amazingmassive with a bath and all the little touches. Robe and slippers, a fan, extra blanket in the wardrobe, loads of pillow on the bed. Quiet area, relaxing room. Private parking. Breakfast was lovely, table service and everyone was so polite and couldn't do enough for you. The smell of fresh lillies when you first walk in is a great touch too! Amazing stay. Next time I'm in whitby this will be the hotel I check availability on first.
Response
Thank you for the kind review. Laura. Happy you hear had a comfortable stay with us and enjoyed and liked your room with us. We happy to hear you enjoyed your breakfast with us too. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Laura S | Mon 18th Dec 2023 | 11 months ago
Nice clean accommodation, good service and lovely breakfast.
Response
Hi, Louis. Thank you for the kind review. Happy to hear you enjoyed your breakfast. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Louis F | Sun 17th Dec 2023 | 11 months ago
What a friendly place to stay. Waitress Service for Breakfast. The staff made you feel at home. See you next time.
Response
Hi, Steve. Thank you for the kind review. We are happy you enjoyed your breakfast with us and happy to see you again. Kind regards, Joe.
Reviewer: Steve| Mon 11th Dec 2023 | 11 months ago
Hotel is immaculate, staff friendly, food delicious, good location and parking.Rooms could have been a little warmer but it was a freezing weekend.
Response
Thank you for the kind review, Penny. Happy to hear you had a friendly, clean, cosy and comfortable stay with us and enjoyed your meals too. Sorry if the room got cold if you come to the receptions we happy to help as we have some spare radiators we happily to help with you. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Penny L | Sun 10th Dec 2023 | 11 months ago
We really enjoyed our stay. The staff were very friendly and attentive. The rooms were clean and comfortable and the breakfast was lovely with the option of gluten free sausage and toast.
Response
Thank you for the kind review, Martyn. We are happy you had a clean and comfortable stay with us and enjoyed your breakfast and meals with us. We hope to welcome you again kind regards, Joe.
Reviewer: Martyn| Mon 27th Nov 2023 | 1 year ago
Loved staying at the Saxonville. Really friendly, comfortable and easy to get to Whitby centre. Nice hotel with a cosy atmosphere, will definitely be returning.
Response
Hi, Lucy. Thank you for the kind review. We are happy to hear you had a friendly, comfortable and cosy stay with us and happy to hear you would be returning as we happy to welcome you again. Kind regards, Joe.
Reviewer: Lucy B | Mon 27th Nov 2023 | 1 year ago
Place very clean and staff friendly nice breakfast thankd
Response
Thank you for the kind review, Darren. We are happy to hear you had a clean and friendly stay with us and enjoyed your breakfast with us. We hope to welcome you again. kind regards, Joe.
Reviewer: Darren| Mon 27th Nov 2023 | 1 year ago
Very friendly and helpful staff
Response
Hi, Stuart. Thank you for the kind review. We hope to welcome you again, kind regards. Joe.
Reviewer: Stuart| Mon 27th Nov 2023 | 1 year ago
Friendly staff and a great atmosphere
Response
Thank you for the kind review, Steve. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Steve| Mon 27th Nov 2023 | 1 year ago
Room was good, breakfast delicious plenty of choice free parking was available if required, staff were excellent
Response
Thank you for the kind review, Alan. Happy to hear you enjoyed your breakfast and we hope to welcome you again. Kind regards, Joe.
Reviewer: Alan| Mon 27th Nov 2023 | 1 year ago
We booked this hotel last minute and it didn’t disappoint. Hotel contacted us the day before to see if we would like to reserve a table for evening meal, which we did. Meal was delicious so was the breakfast the next day. Both were waitress service. Room was clean and bed was comfy. There is also private parking opposite the hotel. Would definitely stay again
Response
Thank you for the kind review, Jill. Happy to hear you had a comfortable stay with us and we hope we can welcome you back soon. We are also glad to hear you enjoyed your meals and breakfast with us too. Best regards, Joe.
Reviewer: Jill | Mon 20th Nov 2023 | 1 year ago
Hotel was immaculately clean, everything you needed in your room the dressing gowns and slippers were a luxurious touchBreakfast was outstanding.Theservice from the staff both on reception and in the dining room was excellentWould definetly stay here again
Response
Thank you for the kind review, Susan. Happy to here you had a comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Susan P | Mon 20th Nov 2023 | 1 year ago
A warm, welcoming comfortable hotel. Fantastic breakfasts and service. Would benefit from a lift for older residents, but overall very good value.
Response
Thank you for the kind review, Susan. Happy to hear you had a welcoming and comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again best regards, Joe.
Reviewer: Susan| Mon 20th Nov 2023 | 1 year ago
This is the second time we've stayed at Saxonville hotel in Whitby and we really like it.The staff are very friendly and polite. The rooms are spotlessly clean.Absolutely excellent breakfast.Would definitely stay again and would recommend to anyone.
Response
Thank you for the kind review, Diane. Welcome back with us ad happy to hear you had a friendly and polite stay and enjoyed your breakfast with us. We hope to welcome you back again, kind regards. Joe.
Reviewer: Diane W | Sun 19th Nov 2023 | 1 year ago
We found our stay at the hotel a very good experience .Location , staff and food was great. The room was quiet , a little dated but very warm and clean . I would recommend this hotel .
Response
Hi, David. Thank you for kind review. We are happy to hear you had a warm and clean stay with us and thank you for recommending us. We hope we can welcome you back again, David. Kind regards, Joe.
Reviewer: David| Wed 15th Nov 2023 | 1 year ago
Wonderful staff, excellent food and friendly ambiance.Thanks to all involved 👍
Response
Hi, Margie. Thank you for the kind review. Happy to hear you had a friendly ambiance with your stay and enjoyed your meals with us too. We hope to welcome you back again, Kind regards, Joe.
Reviewer: Margie L | Sun 12th Nov 2023 | 1 year ago
From checking in to checking out everything was superb. Warm, cosy bedrooms, lovely food and great staff.
Response
Hi, Tony. Thank you for the kind review. We happy to hear everything was superb for you and enjoyed your meals with us. We hope to welcome you backTony. Kind regards, Joe.
Reviewer: Tony E | Sun 12th Nov 2023 | 1 year ago
The staff was very friendly and helpful. It was very clean. On the down side we stayed in a deluxe room and the shower was more of a trickle and the mattress wasn’t very comfortable but it was good value for money.
Response
Thank you for the kind review, Gillian. Happy to hear you had a friendly, clean and comfortable stay with us. We hope we can welcome you again, Kind regards, Joe.
Reviewer: Gillian | Fri 10th Nov 2023 | 1 year ago
Had a lovely stay at the Saxonville, stayed 3 nights with breakfast, and what a breakfast, Full Yorkshire kept me full for the whole day and just had some nibbles on the evening. Room was cosy and clean and staff were all lovely, couldn't have asked for a better stay. Will definitely stay there again, that's for sure.
Response
Hi, Graham. Thank you for the kind review. We are happy to hear you had a cosy, clean and comfortable three nights stay with us and enjoyed your breakfast with us. We glad to hear you may stay with us again as we love to welcome you back. Kind regards, Joe.
Reviewer: Graham L | Thu 9th Nov 2023 | 1 year ago
Friendly polite staff. Very clean and well serviced rooms. Good choice of meals on menu. We enjoyed our stayand would have no hesitation in staying there again. Great value for money!
Response
Thank you for the kind review, Andrew. Happy to hear you had a comfortable and friendly stay and enjoyed your meals with us. Happy to hear you may come back to us and we love to welcome you again. Kind regards, Joe.
Reviewer: Andrew| Thu 9th Nov 2023 | 1 year ago
Really enjoyed our stay at the hotel. Staff veru attentive and helpful. The hotel is very clean & the food was great. Would stay again.Thank you very much for a great stay.Paul & Lynn
Response
Hi, Paul. Happy to hear you enjoyed your long weekend at the hotel as we are happy to hear you enjoyed your meals with us. Thank you once again for the kind review. Best regards, Joe.
Reviewer: Paul A | Wed 8th Nov 2023 | 1 year ago
This was our second visit to The Saxonville Hotel and we can honestly say this hotel is wonderful. Beautifully clean and the breakfast is 2nd to none. Silver service, makes you feel so special. Nothing is too much trouble. This is our go to hotel in Whitby, no need to look elsewhere, and my husband and I have stayed in Whitby many times. So glad we found this little gem.
Response
Hi, Annie. Thank you for the kind review. Happy to hear you had a wonderful stay and welcome back again, Annie. Happy to hear you had a comfortable and clean stay and we hope to welcome you again. Kind regards, Joe.
Reviewer: Annie H | Tue 7th Nov 2023 | 1 year ago
Our fourth stay of the year and as enjoyable as ever. Even the weather was kind! It’s like home from home for us at the Saxonville as we have been so often. The food is always first class and all the staff are lovely, especially Alison. Nothing is too much trouble. The Hotel is spotlessly clean and the rooms very comfortable. We will be there again at New Year
Response
Thank you for the kind review. Welcome back and happy to hear it was excellent as usual and you had a enjoyable, comfortable stay and enjoyed your meals with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Mrs| Sun 5th Nov 2023 | 1 year ago
We stayed at the Saxonville Hotel for 4 nights and had a wonderful stay. The hotel was very relaxing and made a special birthday for my partner. It had a nostalgic feel, which we loved. The staff wereprofessional and friendly. The breakfast was lovely and we had an evening meal, which was excellent value for money. The room was spacious and comfortable. Free parking was a bonus. Near to the town centre and all amenities. We have already booked for next year and we can see why it is people's choice when visiting Whitby.
Response
Thank you for the kind review, Paula. Happy birthday to your partner and happy to hear you had a comfortable, relaxing and friendly stay. We also happy to hear you enjoyed your breakfast and meals with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Paula G | Sat 4th Nov 2023 | 1 year ago
Everything at the Saxonville is very good from the location, the rooms, the staff, breakfast, to overall cleanliness.It's a great place to stay!
Response
Hi, Mary. Thank you for the kind review. We hope we can welcome you again and happy to hear you enjoyed your breakfast with us and had a welcoming stay. Best regards, Joe.
Reviewer: Mary B | Sat 4th Nov 2023 | 1 year ago
Stayed 2 nights 1st to 3d November,what a great change from the big hotel chains,a lovely family run hotel from reception to kitchen all family,sorry didn’t get the waiting staff names but they were all very efficient and knowledgeable about the local area,the food was second to none(they do a very good 3 course meal deal which we had both nights),and the rooms were lovely and clean and warm ,with tea,coffee,hot chocolate and lovely biscuit's. Only 5 mins to )beachAnd all amenities would definitely return and recommend.Duncan and Susan Hamilton
Response
Thank you for the kind review. Duncan. Happy to hear you had a welcoming and comfortable stay and you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Duncan H | Sat 4th Nov 2023 | 1 year ago
Not going to write a long review just going to say from the arrival nothing was to much trouble for the staff helpful and friendly, the room was spotless every thing you needed, food at breakfast and evening was well presented and lovely, the little bar was nice to sit at night and chill. The location of the hotel was easy walking distance to Whitby town centre about 5 minutes. Will defiantly go back to Saxonville. Thanks for a great stay.
Response
Thank you for the kind review, David. Happy to hear you had a enjoyable, comfortable and welcoming stay with us and enjoyed your meals and breakfast with us. We are happy to hear you may stay again as we love to welcome you back. Best regards, Joe.
Reviewer: David C | Sat 4th Nov 2023 | 1 year ago
The hotel is fantastic, great location and amazing service, thank you
Response
Thank you for the kind review, Justian. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Justin H | Tue 31st Oct 2023 | 1 year ago
Stayed here for my 50th was a lovely room clean with everything you need.Location was only a short walk from the sea.Staff were very polite and attentive, the breakfast was freshly cooked to order, it was a beautiful breakfast.
Response
Happy birthday Paul! Thank you for the kind review. We are happy to hear you had a clean and comfortable stay with us and you enjoyed your freshly cooked breakfast with us. Happy to hear you had a lovely stay here and we hope we can welcome you again. Best regards, Joe.
Reviewer: Paul M | Sat 28th Oct 2023 | 1 year ago
I can not rate this hotel enough. Went for a weekend break with my husband, all staff were extremely pleasant, friendly and helpful. The bedroom was immaculately clean and comfortable. Breakfast was amazing. Would definitely return, already recommended to family and friends
Response
Hi Claire, Thankyou for the review. We are happy you had a pleasant, friendly, helpful clean and comfortable stay andenjoyed your breakfast with us. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Claire | Wed 25th Oct 2023 | 1 year ago
Hotel was clean, quiet , in a great location . Staff very polite and helpful, food very nice . Would definitely come back .
Response
Thank you for the kind review, Vicky. Happy to hear you had a clean and quite stay and enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Vicky| Wed 25th Oct 2023 | 1 year ago
Very enjoyable and peaceful stay. Room had everything we required and was very clean.Breakfast had so many choices with great quality food, this also applied to dinner which unusually had a different menu each day.Staff were fantastic and made us feel very welcome.
Response
Hello, Stewart. Thank you for the kind review. I am glad to hear you felt very welcome and had a comfortable and welcoming stay as well you enjoyed your breakfast and evening meals with us too. We hope we can welcome you again, best regards, Joe.
Reviewer: Stewart S | Tue 24th Oct 2023 | 1 year ago
Good breakfast. Clean and we'll looked after hotel. Comfortable bed in a nice single room with a super en suite. Friendly staff. Lots of nice thoughtful touches.
Response
Thank you for the review, Mark. Happy to hear you enjoyed your stay and had a good breakfast with us as well having a comfortable and friendly stay. we hope to welcome you again. Kind regards, Joe.
Reviewer: Mark| Tue 24th Oct 2023 | 1 year ago
Very comfortable. Very clean. And excellent staff.
Response
Hi, Alan. Thank you for the review. Happy to hear you had a comfortable and clean stay with us. We hope we can welcome you again soon. Kind regards, joe.
Reviewer: Alan | Mon 23rd Oct 2023 | 1 year ago
Lovely hotel. Very clean. Staff very friendly. Breakfast amazing. We will definitely be back. Thanks
Response
Thank you for the kind review, Lorraine. Happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope we can welcome you again soon. Kind regards, Joe.
Reviewer: Lorraine | Sun 22nd Oct 2023 | 1 year ago
Our second visit, this time with friends. Five stars for everything that a hotel provides - comfort, cleanliness, good food and friendly staff. When we next visit Whitby the Saxonville will definitely be our first choice.
Response
Thank you for the kind review. We are happy to hear you had a comfortable, cleanliness and enjoyed your food with us. We hope we can welcome you again soon. Best regards, Joe.
Reviewer: Mr H | Sat 21st Oct 2023 | 1 year ago
We've been returning to this hotel for a number of years the staff can't do enough for you. Food is excellent and rooms are lovely and comfortable and clean.
Response
Thank you for the kind review, Andrea. Welcome back and happy to hear you had a comfortable stay and you enjoyed your meals with us. We hope to welcome you back again and thank you again got the kind review. Best regards, Joe.
Reviewer: Andrea A | Tue 17th Oct 2023 | 1 year ago
A lovely stay. A little dated in places. Bathroom could do with a refurb but that’s just being picky.Staff were spot on. Table service for breakfast and a lovely breakfast it was to. Lots to choose from.Would definitely stay here again.
Response
Thank you for the review, Beth. We are happy to hear you had a lovely and comfortable stay with us and you also enjoyed your breakfast with us too. We hope to welcome you again kind regards, Joe.
Reviewer: Beth M | Mon 16th Oct 2023 | 1 year ago
It was very nice and the staff were brilliant thanks
Response
Thank you for the kind review, James. We hope we can welcome you again, kind regards, Joe.
Reviewer: James| Mon 16th Oct 2023 | 1 year ago
Very clean, tidy and well equipped room. Fantastic breakfast, quality ingredients very friendly and efficient table service. Highly recommended.
Response
Hi, Michael. Thank you for the kind of review. Happy to hear you had a fantastic breakfast and you enjoyed your stay with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Michael E | Mon 16th Oct 2023 | 1 year ago
Very friendly love it
Response
Thank you for the kind review, Barry. We hope we can welcome you again, kind regards, Joe.
Reviewer: Barry| Mon 16th Oct 2023 | 1 year ago
A lovely & well run hotel we would definitely recommend when staying in Whitby. Every member of the hotel team were so friendly & vey good at doing everything they can for their guests. The room was of a good size, clean and more than adequate.The parking was excellent and as Whitby town was so busy on the Saturday evening we are in the hotel restaurant and we could not fault the food along with the excellent service.When In Whitby I would definitely recommend staying here, very very good.
Response
Hello Neil. Thank you for the kind review and recommending us. We are happy to hear you had a friendly and welcoming stay and had a comfortable stay with us too. We glad to hear you enjoyed your meals with us. We hope to welcome you again soon. Best regards, Joe.
Reviewer: Neil C | Mon 16th Oct 2023 | 1 year ago
A great location, beautiful room with lot's of extra touches...sewing kit, shoe shine cloth, shower capscotton wool balls as well your tea/coffee tray,very comfy firm bed ,would definitely recommend & looking forward to a return 😀
Response
Thank you for the lovely review, Julie. We are happy to hear you love to return as we love to welcome you back. We hope you enjoyed your stay with us and hope to see you soon. Best regards, Joe.
Reviewer: Julie L | Sat 14th Oct 2023 | 1 year ago
I would definitely stay here again and again. Great location and the hotel is just lovely. The breakfast was the best I had in the uk and the dining room was lovely.
Response
Hi, Judith. Thank you for the kind review as well of the lovely comments. We are happy to hear you would stay again as we love to welcome you back. We also glad to hear you enjoyed your breakfast and meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Judith M | Tue 10th Oct 2023 | 1 year ago
This is the cleanest Hotel I have ever stayed in,it was absolutely spotless! Everything was perfect, the room and facilities, the breakfast was amazing! I wish we'd stayed longer than one night! I definitely recommend this hotel and hope to return. Thank you!
Response
Thank you for the Kind review, Susan. We are happy to hear you had a amazing breakfast with us and you had a perfect stay. We hope we can welcome you again. Kind regards, Joe.
Reviewer: Susan F | Tue 10th Oct 2023 | 1 year ago
Lovely hotel, immaculate and comfortable room, fantastic friendly staff, great breakfast - what more could you want?I would definitely stay again.
Response
Thank you for the kind review, Bev. Happy to hear you had a comfortable and friendly stay with us. We love to welcome you back and thank you once again for the kind review. Joe.
Reviewer: Bev M | Mon 9th Oct 2023 | 1 year ago
The Saxonville was amazing right from the start, staff were really nice, car park available,the room was great, we had breakfast each morning and there was plenty of choices, we also had an evening meal which was lovely,location great just 10 minutes walk into town, I will be using the Saxonville next time I'm in Whitby
Response
Hi, June. Thank you for the kind review. We are happy to hear you had a amazing weekend and enjoyed your breakfast and meals with us. we hope to welcome you again. Kind regards, Joe.
Reviewer: June| Mon 9th Oct 2023 | 1 year ago
Another great holiday with our friends staying in our favourite hotel. Delicious food, rooms always spotlessly clean and comfortable, friendly staff always helpful and welcoming. The only disappointment was that we couldn't stay longer as there were no vacancies!!! All being well we will be with you again in the spring.
Response
Thank you for the kind review. Happy to hear you had a Fantastic and a great holiday with our friends and happy to welcome you back again and we cannot wait to see you in the spring again. Thank you for the lovely comment. We are glad to hear you you also enjoyed your breakfast with us. Kind regards, Joe.
Reviewer: Mrs W | Sat 7th Oct 2023 | 1 year ago
I needed to get away and recharge my batteries. The Saxonville was the perfect place to do this. Situated on a quiet street close to the cliff top, friendly welcoming staff and breakfasts second to none. Ideally located for exploring the coast and the moors.
Response
Thank you for the kind review, Debby. Happy to hear you had a comfortable stay and had a welcoming stay with us too. We are also happy you enjoyed yourbreakfasts too. We hope we can welcome you again soon, Best regards, Joe.
Reviewer: Debby | Fri 6th Oct 2023 | 1 year ago
Myself and my wife have stayed at the saxonville many times and we just can't fault it,it is spotlessly clean,the room we had was a deluxe room and was amazing,the staff are brilliant and so helpful and the waiter and waitresses are fantastic.
Response
Hi, David. Thank you for the review. We are happy you enjoyed your stay and it was a comfortable stay for you and we hope we can welcome you again, Kind regards, Joe.
Reviewer: David S | Tue 3rd Oct 2023 | 1 year ago
We booked this hotel for an overnight stop on the return leg of a journey to north east England. We were able to secure a place in the hotel's private car park. The hotel is quite large with a pleasant old fashioned air to it. We had dinner and breakfast in a very large dining room with everything by waitress service. The food was excellent and cooked to order.Our room was a reasonable size with an ensuite bathroom. Being used to a king size double we found the standard double to be on the small size; we would book a twin for our next visit
Response
Thank you for the kind review, John. Happy to hear you enjoyed your stay and had good food with us I am happy you enjoyed your meal and breakfast with us. Happy to hear you may stay again and we love to welcome you back with us. I hope to see you again John. Kind regards, Joe.
Reviewer: John W | Tue 3rd Oct 2023 | 1 year ago
Stayed here for the night, booked the hotel because of the location and the reviews, the staff was great, room was ready earlier, parking was perfect, spotless plaxe and the breakfast was amazing, would highly recommend 👍
Response
Thank you for the kind review, Leanne. We are happy to hear you had a comfortable stay and enjoyed your breakfast with us. We hope to welcome you again, Kind regards, Joe.
Reviewer: Leanne L | Mon 2nd Oct 2023 | 1 year ago
How every year a nice room and a wunderfull restaurant with natural good meals.
Response
Hello, Jürg. Thank you for the kind review. Thank you for coming again and we are happy t hear you had a comfortable stay and enjoyed your meals with us. We hope to see you again soon. Kind regards, Joe.
Reviewer: Jürg R | Sun 1st Oct 2023 | 1 year ago
We have just returned from our second visit so far this yearAnd can't say enough about our stayAll the staff make you feel so welcomeThey can't do enough for youThe rooms are large the beds are so comfyThe table service in the morningAnd evening can not be faultedThe food is also amazingTo start to name the staff would take to longBut we found everyone from the reception staffTo night portersAnd all the staff in betweenMade you feel so welcomeAnd nothing was to much bother for anyoneCan't wait to return
Response
Thank you for the kind review, Martina. Welcome back again Martina it was lovely to see you again we are happy to hear you like to return again. We glad to know you had a comfortable stay with us and enjoyed your meals with us. Thank you for the kind review again and we hope to see you again soon. Best regards, Joe.
Reviewer: Martina O | Sat 30th Sep 2023 | 1 year ago
Such a pleasant surprise to have waitress service for breakfast, which was a good meal with fish options too. All splendid.Overall we left a good impression.If we were to point out anything that may help improve future service it would be that the radiator in our room did not appear to be capable of being turned off for 2 hours in the evening and one hour in the morning. We tried, setting it it zero, but it still came on around the times indicated.
Response
Thank you for the kind review Alan. We are happy you found the place very good and have enjoyed yourbreakfast and meals with us. I will let someone know about the radiators and not sure if you did but did you let the reception know as we may be able to turn it off for you as there someone around all day. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan B | Fri 29th Sep 2023 | 1 year ago
As being a regular visitorto whitby this was a jewel to find.outstanding clean and decoratedhotel.excellant breakfast with lovely helpfulstaff.will definitelyrecommendto friends and family.
Response
Hi Peter. Thank you for the kind review. We are happy you had a comfortable stay with us and enjoyed your breakfast with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Peter L | Fri 29th Sep 2023 | 1 year ago
Lovely place to stay,close to the centre,lovely friendly staff nothings too much trouble,we’ve stayed here a couple of times and will be returning
Response
Thank you for the kind review, Sharon. Happy to hear you had a comfortable stay with us and we hope we can welcome you again. Kind regards, Joe.
Reviewer: Sharon H | Thu 28th Sep 2023 | 1 year ago
This is the second time visiting the Saxonville Hotel. The staff were all friendly and obliging. The food excellent. Our room was comfortable and was spotless. We hope to return soon.
Response
Thank you for the kind review, Jennifer. Welcome back Jennifer it was lovely to see you again we are happy you had a comfortable stay. Happy to hear you enjoyed your meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Jennifer M | Tue 26th Sep 2023 | 1 year ago
Superb in everyway......an amazing place to stay, Thank you
Response
Thank you for the kind review. We hope to welcome you again. Kind regards, Joe.
Reviewer: Mr| Mon 25th Sep 2023 | 1 year ago
Very clean and comfortable. Staff friendly and helpful. Food was good too.
Response
Thank you for the kind review. We are happy to hear you had a clean and comfortable stay and enjoyed your meals. We hope to welcome you again. Best regards, Joe.
Reviewer: D H | Mon 25th Sep 2023 | 1 year ago
Well situated on West Cliff. Lovely cosy room , modern en-suite .Very attendant staff willing to please. Will stop here again .
Response
Hi David, thank you for the kind review. We love to welcome you back and we are happy to hear you had a enjoyable and comfortable stay with us. We hope to see you again soon. Kind regards, Joe.
Reviewer: David C | Sun 24th Sep 2023 | 1 year ago
Very comfortable and spacious room. All staff very friendly and professional. Breakfast excellent. Good choice of food for dinner again all good quality and delicious.
Response
Thank you for the kind review, Robert. We are happy to hear you had a comfortable and friendly stay and also enjoyed your breakfasts and evening meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Robert T | Sat 23rd Sep 2023 | 1 year ago
What a great stay in this comfortable, pristine andcustomer friendly hotel! We had a very warm welcome. Our room was spotless and had everything we needed. The shower was great, powerful with lots of hot water. The rooms were very quiet and we had a great nights sleep.The service in the restaurant was excellent, very efficient but also friendly. Our food was very enjoyable with lots of choice. Breakfast too was very good.We will definitely return!
Response
Thank you for the review, Margaret. We are happy to hear you had a comfortable and friendly stay with us. We are glad to hear you you had a relaxing and a great night's sleep as well enjoying your meals and breakfast too. We hope to welcome you again. Kind regards, Joe.
Reviewer: Margaret L | Sat 23rd Sep 2023 | 1 year ago
We had a lovely comfortable stay the food was delicious the staff were friendly and helpful and I would like to say the best hotel we have ever stayed in 10 out of 10 thank you very much.
Response
Hi, Alan. Thank you for the kind review. We are happy to hear you had a comfortable stay and enjoyed you meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan| Sat 23rd Sep 2023 | 1 year ago
A big thank you to the team at The Saxonville for a fantastic short stay.The staff were lovely, the breakfast was superb and we stayed in a very nice room (22) which was very clean and comfortable.We would definately recommend.
Response
Thank you for the kind review, Peter. We are happy to hear you enjoyed your breakfast and had a comfortable stay. We hope to welcome you again. Kind regards, Joe.
Reviewer: Peter F | Fri 22nd Sep 2023 | 1 year ago
Our fifth visit, and as always it was extremely pleasant, great location, lovely comfortable room (especially enjoy the full length bath) good food, and the icing on the cake, wonderfully friendly, efficient staff. VisitingWhitby, it must be the Saxonville
Response
Thank you for the kind review, Brian. Welcome back and it was happy to see you again, Brain. We are glad you had a pleasant and comfortable stay with us and happy to hear you enjoyed your meals with us. We hope we can welcome you again. Best regards, Joe.
Reviewer: Brian| Wed 20th Sep 2023 | 1 year ago
My mum and I stayed at the Saxonville Hotel in September for three nights dinner, bed and breakfast. The hotel was excellent and we were well looked after from start to finish. All the staff went out of their way to make us feel welcome and the service was friendly and attentive throughout. Our room was well appointed and extremely comfortable with daily room service and the restaurant was excellent - highly recommended.
Response
Thank you for the kind review, Jan. Happy to hear you had a lovely place to stay with us and you enjoyed your three nights of dinner and your bed and breakfast. We hope to welcome you again. Best regards, Joe.
Reviewer: Jan M | Tue 19th Sep 2023 | 1 year ago
Recently spent 3 days at Saxonville (our 3rd visit) with my elderly in-laws. Rooms, service and meals were all excellent. We love the hotels traditional feel and service.I'm sure we will be visiting again.
Response
Thank you for the kind review, David. Happy to hear you be visiting us again as we are also happy to hear you enjoyed your meals with us too. We hope to welcome you again, Kind regards, Joe.
Reviewer: David E | Mon 18th Sep 2023 | 1 year ago
Only stayed one night but couldn't fault anything, everything spotlessly clean, quiet location not to far from centre of whitbybut also is just 1 street away from sea front, lovely breakfast with full waitress service caring for you. All staff seem very professional in there job. Will def use Saxonville again. 5***** Rating from us
Response
Hi, Wayne. Thank you for the kind review. I am happy to hear you had a welcoming stay with us and that we be welcoming you again in the future. Happy to hear you had a lovely breakfast with us. We hope to welcome you again. Best regards, Joe.
Reviewer: Wayne B | Sun 17th Sep 2023 | 1 year ago
VERY GOOD BREAKFAST PLEASENT STAFF FREE PARKING,A GOOD HOTEL WOULD STAY AGAIN
Response
Thank you for the kind review, Phillip. We are happy to hear you enjoyed and had a very good breakfast with us and you be staying again with us. We hope to welcome you again soon. Best regards, Joe.
Reviewer: PHILLIP H | Sun 17th Sep 2023 | 1 year ago
It was our first visit to the Saxonville, but won't be our last.The hotel is situated close to Whitby centre with wonderful views of the coast line just a few yards at the end of the road.On arrival we were warmly greeted and shown to our room.Our room was light and airy and spotlessly clean.Several nice little touches were included such as robes and slippers and the first time in any hotel a teapot to make your tea instead of having to use your cup.Comfortable bed with sparkling white bedding,we both had a good night's sleep.Our stay was rounded off with an excellent breakfast the following morning.Breakfast was waitress service, which was exemplary.Thank you to all the staff that made our stay so enjoyable.
Response
Hello there, Michelle. We are happy you had a welcoming stay and it won't be your last with us as we hope to welcome you again. We are also happy you had a warmly greeted and happy to hear you had a excellent breakfast with us. We hope to see you again. Kind regards, Joe.
Reviewer: Michelle| Sun 17th Sep 2023 | 1 year ago
Welcoming, helpful and efficient reception staff. Room extremely clean and comfortable. Breakfast first class with exceptional restaurant staff. Evening meals delicious and good value. Car park a bonus.
Response
Thank you for the kind review, Alan. We hope you enjoyed your stay as we are happy to hear you had a clean, welcoming and comfortable stay with us. We are also happy you enjoyed your breakfast and evening meals with us. We hope to welcome you again. Kind regards, Joe.
Reviewer: Alan A | Sun 17th Sep 2023 | 1 year ago
Had a great short stay, staff were very friendly. Room clean though did notice a minor stain on duvet cover but otherwise good with plenty of storage so you can unpack and put things away rather than live out of your bag. Bathroom looked brand new, used both bath and shower. Could comfortably lie stretched out in the bath (5ft 10in) and shower had good pressure.Food was great, recommend the salmon and egg muffin for breakfast. Waitresses were lovely and never had to wait long for food.Location is atop a hill so despite the beach and harbour being within walking distance you'll be climbing hills or stairs to return by foot but nothing is too far. The beach is about 5 minutes from door to sand, the waterfront approx 15 minutes.The only weakness was the very limited parking, a very small carpark with no lines, consequently poor quality parking and wasted space as a result. Park and ride bus does stop nearby however. Wi-Fi if you need it is terrible though having spoken to a local that seems to be the whole area.All in all I enjoyed my stay and will look forward to visiting again.
Response
Thank you for the kind review, Andrae. We are happy to hear you had a welcoming and comfortable stay with us. We also glad to hear you enjoyed your evening meals as well of your breakfast with us. Happy to hear you be visiting again as we be looking forward to yourvisiting again. We hope to welcome you again. Best regards, Joe.
Reviewer: Andrae | Sun 17th Sep 2023 | 1 year ago
My 2 night stay at the Saxonville was a delight in every way. I was sorry to leaveI was made feel genuinely welcome from check in todeparture. My room was cosy and comfortableThe meals were delicious and the menu for dinner changed daily. I’ve never had full Silver Service for breakfast before and that was amazing. The dining staff were friendly, helpful and genuinely caring.The location was fantastic, easy to walk to many attractions or catch the Yellow hop on hop off busWould definitely stay here again
Response
Thank you for the kind review, Christine. We are happy to hear that your two night stay was a cosy, comfortable and you find it a delight. We are also happy to hear your meals were delicious and breakfast too and you enjoyed them. We hope to welcome you again. Kind regards, Joe.
Reviewer: Christine R | Sat 16th Sep 2023 | 1 year ago